Don Ward
Don Ward at Jim Norton Toyota Tulsa
Refer Me

Don Ward

Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

Contact Me
5.0
45 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

18 yrs, 7 mos

Languages Spoken

English English

5.0

45 Reviews

Write a Review

45 Reviews of Don Ward

May 20, 2024

Dealership Rating
Employee Rating

We have been customers at Jim Norton Toyota for years now. Whenever we need a fix or an auto health checkup, we know that we are going to be taken care of by nice folks who are very knowledgeable. We l More

by hun39er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words and loyalty throughout the years. We appreciate your trust in Jim Norton Toyota for your auto needs. We are thrilled to hear that you find our team knowledgeable and caring. Your recommendation means a lot to us! We look forward to continuing to provide you with reliable service in the future. Sincerely, Courtney, Jim Norton Auto Group

May 02, 2024

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Employee Rating

I was pleased that Mr. Cantrell was kind enough to see that I received the benefit of the dealerships veteran's discount. However, when I reviewed the service department's More

by BDTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff 'Stewart' Cantrell

May 04, 2024

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service. Your concerns are currently under review with our management team. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

April 23, 2024

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Services performed as required and promised on time. Service advisor was very helpful and courteous. More

by PATSYANDBARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Overall good experience. Everyone was really nice and helpful. Third car I have bought from here More

by MOSSST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaila Juglal , Nicholas Craddock

Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Quick appts, dependable service and Asst Service Mgr Jeff Lee was knowledgeable, good communicator and very nice. More

by SHERRY.BEREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandy Still , Jeff Lee

Apr 02, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, Sherry! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jeff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

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Fast, efficient and professional! It was a speedy process to get my vehicle checked in...the pit crew concept was expeditious and thorough...and everybody I talked to was very court More

by SCOTTEASTEPP59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Craddock

Mar 26, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

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They allowed us to test drive a car and a xle, which we ended up buying. It was a smooth and seamless process. More

by A.COATNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Barlow, Brandon Fisher

Mar 04, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

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Process in and out very fast and efficiently. Quickest time from sale to going through finance. More

by EDDIEHUNDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earnie Plumbtree

Feb 28, 2024

Jim Norton Toyota Tulsa responded

Eddie, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

June 21, 2023

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Employee Rating

Robert was very personable and helpful in my search for a new car. He showed me what was available to drive and we took a test drive. He discussed the features of the vehicle in enough detail that I was ab More

by benton.bonnie
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Blocker

Jun 22, 2023

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

March 18, 2020

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Employee Rating

We just bought a new Rav 4. We got a great deal. The total expenses was terrific. Our salesman Don made it a good experience. We are repeat customers for a reason. More

by Jan C
Recommend Dealer
Yes

Other Employees Tagged: Joshua Bisson

Mar 20, 2020

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

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