Don Simms
Don Simms at Ciocca Subaru of Pleasantville
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Don Simms

Service Manager

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Don Simms

March 15, 2025

Dealership Rating
Employee Rating

Service Department has always maintained my 2018 Outback Touring very well, appointments are always kept and the quality of workmanship is excellent. After many years of driving 5,6 & 7 series BMW’s I mad More

by BOBFERGUSONTRPT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 18, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the detailed and thoughtful review, Bob! We’re so happy to hear that your 2018 Outback Touring has been well-maintained by our service department and that you’ve been so satisfied with your Subaru. It’s great to know that the seat replacement was handled well and that you’ve been impressed with the overall quality of our service. We truly appreciate your trust and look forward to continuing to keep your vehicle running smoothly for many years to come!

February 04, 2025

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Excellent, exceptional service. Staff very approachable and explain what needs to done and very thorough! More

by jdeutsch6
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Boyle, George Abrams

Feb 04, 2025

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, jdeutsch! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 04, 2025

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Employee Rating

The service here is always above excellent. We only brings our Subarus here. George is always professional and always goes above and beyond of what is expected. Don Simms the manger of servic More

by MAYERPAULA2100
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Feb 05, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for the amazing review! We're thrilled to hear that you've had consistently great experiences with us and that George and Don have always gone above and beyond to meet your needs. It's fantastic to know that you trust us with your Subarus and that you recommend us to other Subaru owners. We truly appreciate your loyalty and look forward to continuing to serve you and your awesome vehicles!

January 22, 2025

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Amazing place for work and an amazing crew. Trusted people that do quality work with care. Will always do work with them. Thank you More

by Mario Awad
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Carapella, George Abrams

Jan 23, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the fantastic review, Mario! We’re so glad to hear that you’ve had a great experience with our team. It means a lot to us that you trust us for your work, and we’re excited to continue working with you in the future. Thanks again!

December 21, 2024

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I like your delership service ane your work is smooth and nice thank you for regards More

by TJEAS291178
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that you've had a smooth and positive experience with our dealership and service team. Your satisfaction means a lot to us, and we truly appreciate your feedback. We look forward to serving you again in the future!

December 21, 2024

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Employee Rating

George and everyone at Ciocca dealer were very pleasant and professional. Don the service manager went beyond the call of duty and greatly helped us out. More

by BOBNO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so glad to hear that George and the entire team at Ciocca made your experience pleasant and professional. It’s especially great to hear that Don went above and beyond to assist you. We truly appreciate your kind words and your trust in us. If you ever need anything in the future, don’t hesitate to reach out!

December 07, 2024

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Employee Rating

Best in customer service, efficient and friendly. Very thorough. The department is clean in the atmosphere is pleasant. More

by lsoucier123
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 10, 2024

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback! We're thrilled to hear that you had an efficient and friendly experience with our team. We take pride in maintaining a clean, pleasant atmosphere and providing thorough service, and we're so glad it made a positive impression!

December 04, 2024

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Employee Rating

I always received great, prompt, & efficient service here. George always does a good job taking care of our Subarus. More

by G169749
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Carapella, George Abrams , Brandon in Parts

Dec 05, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're thrilled to hear that you've always received great service and that George has been able to take such good care of your Subarus. We truly appreciate your loyalty and look forward to continuing to serve you with prompt and efficient service!

October 30, 2024

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Everyone was very nice, I like bring my car I trust excellen service thank you! More

by JKNIGHT2806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Boyle, Elizabeth Huddle, Santino Botto , Brianna White

Oct 31, 2024

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 21, 2024

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Employee Rating

Excellent service department and very accommodating. The job is also done right the first time More

by GOODFORYOU681311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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