Don Ratajski

Excellent sales and service experience. The staff is very friendly and knowledgeable. I highly recommend them.. The staff is very friendly and knowledgeable. I highly recommend them.. More

Report | Print

My experiences at RBM ofAlpharetta from Sales and now a very happy customer of RBM of Alpharetta’s Service Dept. have all been at or above the level I had hoped for as a Mercedes Benz customer! Don Ratajsk very happy customer of RBM of Alpharetta’s Service Dept. have all been at or above the level I had hoped for as a Mercedes Benz customer! Don Ratajski is a fantastic, knowledgeable service consultant who cares about his customers! More

Report | Print

This is the third car I've bought from Dan and the fourth from RBM. I would not buy a car from any other dealership. There's no pressure to buy a car you don't want just to secure a sale, and no traditional from RBM. I would not buy a car from any other dealership. There's no pressure to buy a car you don't want just to secure a sale, and no traditional annoying or manipulative car salesman tactics. It's clear to me that the philosophy there is customer-centric. The customer service is outstanding, among the best in the business. Dan worked me in on extremely short notice accommodating my busy schedule, and he made it work within his busy schedule. The gentleman that showed me the functions of the car was extremely knowledgeable and got all the app and online features set up in record time and he even got the connect app transfered from the car I traded to the one I bought so I did not have to spend hours. It was an overall great experience and I would, and do, recommend anyone looking for a Mercedes to buy it from RBM of Alpharetta. I live about 1.5 hours away and the closet Mercedes dealership would shave off 30 minutes, but RBM is worth the extra drive. More

Report | Print

Have purchased a number of vehicles at RBM Alpharetta from Bill Favini and cannot say enough of how professional and knowledgeable he is to work with. If you are in the market for a new or used Mercedes, from Bill Favini and cannot say enough of how professional and knowledgeable he is to work with. If you are in the market for a new or used Mercedes, ask for Bill Favini. You will be well taken care of and pleased with the experience. More

Report | Print

Britt Kaminsky is, in my book, rated a 10 on a 5-point scale! He actually assisted me when my original contact had a conflict for my appointment. Britt stepped in and immediately treated me like an old scale! He actually assisted me when my original contact had a conflict for my appointment. Britt stepped in and immediately treated me like an old friend. He was courteous, professional, and extremely knowledgeable. Britt took me for a pleasurable test drive, all the while educating me about my CPO GLC300. He stayed past store closing to help me close my deal, as I was anxious to have this vehicle as my own. Upon delivery, Britt walked me through all the steps and conducted a "professional photo shoot" for me to share with all my friends : ). I had a minor issue that was addressed as top priority by Brett, Daice, and the service manager. This is when the team really shined! Brett immediately engaged support and followed up with me 4 times over the next 24 hours. Count me as a happy RBM of Alpharetta customer who will be sending her friends your way!! More

Report | Print

I've been a long time RBM North/of Alpharetta customer, I recently bought a new car, and Linda who was my sales person was great, providing a very relaxed non-pushy experience (as always). RBM of Alpharetta recently bought a new car, and Linda who was my sales person was great, providing a very relaxed non-pushy experience (as always). RBM of Alpharetta price their cars appropriately, based on the market, some other dealers near by tend to be a little more, and provide you with less room to work out a deal. Not only do I buy from RBM, but they also service my cars, and Don is awesome! More

Report | Print

Very good, the people is very nice and help me with everything, I really recommended everything, I really recommended More

Report | Print

This is actually my third time purchasing a Certified Pre-Owned Mercedes from RBM of Alpharetta, and the last 2 times I have worked with Bill Favini. Bill is great to work with: knowledgeable, responsive Pre-Owned Mercedes from RBM of Alpharetta, and the last 2 times I have worked with Bill Favini. Bill is great to work with: knowledgeable, responsive, and an all-around nice guy! I’ve looked elsewhere, but keep coming back to RBM of Alpharetta. I’ve also been very happy with my service of my vehicle and enjoy working with Don. More

Report | Print

I had an amazing experience purchasing a new car at RBM of Alpharetta. Dan Berry in the sales department was very personable, helpful, and did a great job in finding the car that was right for me. Thank yo of Alpharetta. Dan Berry in the sales department was very personable, helpful, and did a great job in finding the car that was right for me. Thank you to Dan Berry and the RBM of Alpharetta Family for making the process wonderful experience! More

Report | Print

Juwan Shields was awesome assisting me with my new car! He answered all of my questions and showed me all of the great features inside. He answered all of my questions and showed me all of the great features inside. More

Report | Print