Don Pelzer
Don Pelzer at Molle Toyota
Refer Me

Don Pelzer

Service Consultant

Molle Toyota

601 West 103rd Street
Kansas City, MO 64114

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rated
439 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

45 yrs, 11 mos

Employee Video

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rated

439 Reviews

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439 Reviews of Don Pelzer

June 17, 2022

Dealership Rating
Employee Rating

Great mechanical service and great customer service--knowledgeable and friendly! I'd recommend this dealership to anyone! More

by wuumbaa99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Holsburg

Jun 20, 2022

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 16, 2021

Dealership Rating

Found a great deal and great service with Molle Toyota. I wish I lived on this side of town, I would be there more often! More

by sugarspicy4you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Laffoon , Leslie Branyon

Mar 16, 2021

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

March 05, 2021

Dealership Rating
Employee Rating

The only reason I buy a Toyota is because Molly is close The only reason I buy a Toyota is because Molly is close to my house I've gotten great service and the only person I will deal with is Don Pelzer th More

by BOBGILL145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Molle Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you have such a great experience with Don. We look forward to your next visit. Take care!

March 02, 2021

Dealership Rating
Employee Rating

Well, as usual, my visit was seamless. I was greeted promptly and the work was done quickly. By the way, I really appreciate the reminders we are getting of our appointments. That's helpful. More

by Fip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and we look forward to seeing you again soon.

February 27, 2021

Dealership Rating
Employee Rating

I've purchased from and have taken my vehicles to Molle for many, many years. Always a good experience. I trust them. That's big these days! Thank you Molle. More

by SHEIBW
Recommend Dealer
Yes
Mar 01, 2021

Molle Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for! Have a wonderful day.

February 24, 2021

Dealership Rating
Employee Rating

I have always received great service in a reasonable time. I have used Molle for over 20 years and trust and appreciate their dependable service. More

by PBSNOWMACAQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2021

Molle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

February 23, 2021

Dealership Rating
Employee Rating

Service was good. Privacy for customers on sales site Service was good. Privacy for customers on sales site was an issue. Had to sit on sales site because the service site was busy. Done More

by PJBPNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Molle Toyota responded

We apologize that your experience in our customer lounge was less than pleasant. Feel free to use our sales site when the lounge is extra busy. We have a couple extra desks that are not used. Thanks for your feedback and we hope to see you again.

February 20, 2021

Dealership Rating
Employee Rating

Johnathan got the issue analyzed quickly, even though I did not have an appointment. I had talked to Don Pelzer earlier in the week when the car would not start and he told me to just bring it in, if it st More

by BWARREN6
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cowart

Feb 22, 2021

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 18, 2021

Dealership Rating
Employee Rating

I had an appointment, they got me in promptly and finished ahead of schedule. Staff was very friendly. a a a a a a a More

by MRDONCOSGROVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2021

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

February 17, 2021

Dealership Rating
Employee Rating

I always come to this dealership. Great service and courtesy. Parts gave me the 20 % off Manager's special even though I couldn't print out the coupon. :) More

by ROBIN.REICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Molle Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating!

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