Don Hamilton

A while back I wrote a negative review of Wallace Chevrolet, as they had charged me $13,200 for a SUPPOSEDLY- NEW engine (in my Silverado 2500) that WASN’T (It was an old block with new parts) and I Chevrolet, as they had charged me $13,200 for a SUPPOSEDLY- NEW engine (in my Silverado 2500) that WASN’T (It was an old block with new parts) and I was treated very shabbily by my service tech. I received a message to contact them and speak to the service manager, well I waited some time and then decided to call and left a message. Turns out my call-back was NOT the service manager but the same person I had suffered poor treatment from, Donald, he had little to offer, was rather tongue-tied and to my questioning he told me that my “NEW” engine did NOT require any special oil changes, NOR a break-in period- this goes against what EVERY mechanic has told me. So to inept, add ignorance. Second- from the very first day my engine was running warmer than usual, when I finally checked I found I needed to add nearly an entire gallon of coolant, they NEVER topped it off after the work. At around 2,000 miles my “check engine” light came on. Fortunately it was only a gummed up injector so with injector cleaning additive and good gas, thank God it cleared up. But WHY!! With a NEW engine? I initially bought the truck from them and always had oil changes there- NEVER AGAIN! Quite upset in Stuart More

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I brought in my 2014 Chevy Silverado because 2 parts in the remanufactured transmission went bad. At first it seemed I was getting very little help. DON in service was helpful, but his hands were somewhat the remanufactured transmission went bad. At first it seemed I was getting very little help. DON in service was helpful, but his hands were somewhat tied. GM had the parts on backorder nationwide. I called GM ...no help. I handed the communication over to my brother, who is a mechanic in Washington state. He called and spoke with Dave and was able to get a new remanufactured transmission installed right away. I was without my vehicle for over a month, but Dave took the bull by the horns and made it happen. A big thanks to Dave and his crew. I love my Chevy and will continue to do business with the company that makes things right. That's WALLACE! Thanks DAVE! More

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I have been using this dealership for 20 years. With complete satisfaction. The entire staff are wonderful. Especially Don Hamilton in the service department!! With complete satisfaction. The entire staff are wonderful. Especially Don Hamilton in the service department!! More

by GERALDBLAIS007 Verified Customer Verified Customer

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I have used this dealership for 20 years. With complete satisfaction. These folks are great. My thanks to the repair gang. Especially Don Hamilton!! With complete satisfaction. These folks are great. My thanks to the repair gang. Especially Don Hamilton!! More

by GERALDBLAIS007 Verified Customer Verified Customer

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Purchasing the vehicle from salesman Chris Harbin was pretty straightforward and simple. I stay with Wallace because of Don Hamilton, the service writer. pretty straightforward and simple. I stay with Wallace because of Don Hamilton, the service writer. More

by DFRITCHIE Verified Customer Verified Customer

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I was very happy with you and Don Hamilton and he has a good customer service 👍 good customer service 👍 More

by cvc.cody Verified Customer Verified Customer

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Don is the most accomplished service representative I have ever had the pleasure to work with. I have purchased two new Corvettes from Wallace Chevrolet and the minor service needs that I have had Don Ha have ever had the pleasure to work with. I have purchased two new Corvettes from Wallace Chevrolet and the minor service needs that I have had Don Hamilton took care of them perfectly. Don was a pleasure to work with. Thanks, Dr. Al Gardner Stuart, Florida More

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First service on my new truck Always a pleasure doing business with Wallace service Don Hamilton is very professional and courteous. I always feel comfortable dealing with him and Always a pleasure doing business with Wallace service Don Hamilton is very professional and courteous. I always feel comfortable dealing with him and know he understands what I want done More

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They were wonderful, my aunt called for me because my key was not starting my car anymore. They made me a new key from the vin number, it was fast and everything works right now. was not starting my car anymore. They made me a new key from the vin number, it was fast and everything works right now. More

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I wanted to let everyone know that if you are in need of service and want the best customer service this is where to find it. I have dealt with Don over many years now and always he offers his expertise an service and want the best customer service this is where to find it. I have dealt with Don over many years now and always he offers his expertise and knowledge as well as making sure everything is done correctly. He is never bothered by my many questions and goes above and beyond when helping someone. I appreciate all he has done for me and my family! More

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