Don Berry

***Buyers beware*** Triple check your paperwork! I had to review my paperwork and have it rewritten 4 times during my purchase. They focused on the “monthly price” from the estimate and would raise I had to review my paperwork and have it rewritten 4 times during my purchase. They focused on the “monthly price” from the estimate and would raise the cost of everything else hoping I wouldn’t notice. Which I have heard is a common thing dealerships do. I was recommended by my bank to go here and was pre-approved and they told me they had to pull my credit, which I confirmed later was not true. The dishonest staff and deceitful practices will prevent me from going back here. More

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Tony was great to work with - knowledgeable, funny, and professional l! Everyone at the dealership was helpful and friendly professional l! Everyone at the dealership was helpful and friendly More

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Awesome Awesome Awesome the best We will recommend to everyone 👍 and we are so happy thank you everyone 👍 and we are so happy thank you More

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I made an VIP appointment to look at a used cat the dealership had for sale. Since I made the appointment a few days before I could get to Sanford, and live about 2 hours drive from there, I asked all dealership had for sale. Since I made the appointment a few days before I could get to Sanford, and live about 2 hours drive from there, I asked all the people I dealt with to please inform me if the car sales before our meeting, and was assured they would. On the morning of the appointment, even though I did not hear from Hyundai, I called them to verify the car is still there. I was assured that it is and that they were waiting to see me as scheduled. I then left to drive to Sanford. When I got there, I was put with a salesman who said he was going to get the car. After a few minutes, he came back to inform me that the car is gone since they sold it they day before. The only excuse they could give me for making me drive for four hours for nothing, was that the people I talked to on the phone do not always know if a car is sold because "they are not at the dealership." This did not seem true as one of the people that communicated with me on the phone, was one of the salesman that came and introduced themselves to me. During my prior communication with them, they did not seem very informed and I would get contacted by different agents about the same things I already answered to other people at the dealership. All this leads me to not recommend this business to others I want to add that after my bad review, the dealership manager contacted me agreed that they made a mistake and was sorry about it. Since nothing could be done to correct the problem at this point, he gave me a $25 gift card to try and compensate for my loss of gas coming there. He was very kind and professional and I appreciated him taking the time to communicate with me and understand my issue. Mistakes happen, and it is important to learn from them and not let them happen again. I hope that my experience will help future buyers have a better purchase experience with Hyundai. More

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Tony Frazier is the BEST Genesis salesman I have worked with in the past 10+ years of buying and leasing Hyundai/Genesis vehicles. From the first time we communicated, until I picked up my new 2020 G80 Spo with in the past 10+ years of buying and leasing Hyundai/Genesis vehicles. From the first time we communicated, until I picked up my new 2020 G80 Sport, there isn’t a Better, More Friendly, Pleasant, and helpful Person on the Planet to work with then Tony Frazier....Headquarter Genesis in Sanford, Florida is lucky to have Tony working for them!! More

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Friendly and down to earth chuck and his staff were nothing short of amazing. They really made us feel welcome and they were not pushy. I appreciate his patience and kindnes chuck and his staff were nothing short of amazing. They really made us feel welcome and they were not pushy. I appreciate his patience and kindness . Would recommend headquarter! More

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Great car Great Price Great Service I got the highest rated subcompact SUV - the Hyundai Kona for an excellent price! My salesman Don was extremely knowledgeable about the vehicle and he I got the highest rated subcompact SUV - the Hyundai Kona for an excellent price! My salesman Don was extremely knowledgeable about the vehicle and he provided excellent no pressure service and he made sure I drove away with the best car that suited my taste and price point! More

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Great Overall experience! This is my first car buying experience, from start to finish it was very pleasant. Walking into the front door and being greeted by the manager Mr. Ch This is my first car buying experience, from start to finish it was very pleasant. Walking into the front door and being greeted by the manager Mr. Chuck Brumm, and quickly referring us to Mr. Don Berry which whom took his time to show us all the cars features and answering all my questions. I highly recommend Headquarter Hyundai, at the time of signing all the documents to finalize the sale Mr. Trent Larson was very helpful in explaining all the legality of the documents. I was taken care of very well from a simple hello and would you like something to drink to a good luck and enjoy your new vehicle.Not only the staff that I worked closely with, but everyone in the building I came in contact with were very friendly. Hands down Headquarter Hyundai is the place to go. More

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Good Job Very professional and friendly. Enjoyed working with the whole staff they were helpful and informative no pressure applied and made the process go ver Very professional and friendly. Enjoyed working with the whole staff they were helpful and informative no pressure applied and made the process go very well. More

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Easy to deal with They were easy to deal with, the salesman was very knowledgeable and they did the best they could to match our financial requirements. My only compl They were easy to deal with, the salesman was very knowledgeable and they did the best they could to match our financial requirements. My only complaint would be the detailing department. This was probably the worst job of “cleaning” a new vehicle for delivery that I have ever seen. More

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