Domonique Scott-Henry
Domonique Scott-Henry at Matthews Hyundai of Schenectady
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Domonique Scott-Henry

Asst. Service Manager

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.5
89 Reviews
4.5

89 Reviews

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89 Reviews of Domonique Scott-Henry

February 12, 2025

Dealership Rating
Employee Rating

Dominique went above and beyond to help myself and my family. She answered every question we had and kept us updated on status of our vehicle More

by Chimeora
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!

February 07, 2025

Dealership Rating
Employee Rating

they are very helpful in diagnosing my problems and coming up with quick solutions. I trust them and their judgement especially when the service techs are familiar with my own vehicle. More

by brown.aleah00
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Feb 07, 2025

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

February 05, 2025

Dealership Rating
Employee Rating

Very pleased with the service. So far so good! Keep up the good work. Thank you! More

by Pebbles60
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 06, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 03, 2025

Dealership Rating
Employee Rating

Friendly and helpful staff who really care about the customer experience and ensuring they are informed. More

by ALizF
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5 Star Review and your business!

January 28, 2025

Dealership Rating
Employee Rating

They had preordered the parts needed for my repair. They were on time and courteous. They completed the repair in a timely manner. Great Dealer and service. More

by ALONTHEJOB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Howard Finley

Jan 29, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 24, 2025

Dealership Rating
Employee Rating

Dominique has gone above and beyond to help me. And I appreciate all the hard work the mechanic and technicians did on my car More

by Chimeora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Shaw

Jan 27, 2025

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!

January 17, 2025

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Employee Rating

You people are the biggest nuisance. How many reviews do you need in one week. No I'm not going to finance another car from you guys, once this is paid off I'm driving it until it dies More

by ZELENKEJ
Service Price Transparency
Recommend Dealer
No

January 04, 2025

Dealership Rating
Employee Rating

Horrible. Rude service advisor. Was told lies constantly. Never called to let me know the status of my vehicle. Sends you a text link to be able to communicate More

by ERIC_LINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 06, 2025

Matthews Hyundai of Schenectady responded

We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Michael Capadona or Service Manager Rob Delorm) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

January 01, 2025

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Employee Rating

Always efficient. Always kind. Dominique kept me informed with text messages during the entire process.. and she came to get me when my car was done More

by jahsmith914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!

December 23, 2024

Dealership Rating
Employee Rating

Professional. Set up appt with Lisa, car was fixed in 2 days. Dominique FANTASTIC, COURTEOUS More

by kevgolden1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa took mg call & set up appt

Dec 27, 2024

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!

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