Dominic Thornton
Dominic Thornton at Westside Lexus

Dominic Thornton

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
144 Reviews
4.8

144 Reviews

Write a Review

Dealership Experience

4 yrs, 5 mos

144 Reviews of Dominic Thornton

November 16, 2024

Dealership Rating
Employee Rating

Customer service was outstanding! My experience at the dealership was top tier. Fernando, Kim and Dominick went over and above during my visit. I would recommend for anyone shopping f More

by lewis_jamal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Jessee, Fernando Lozano

Nov 18, 2024

Westside Lexus responded

Thank you for the glowing review! We're delighted to hear that Fernando, Kim, and Dominick provided outstanding service during your visit at Westside Lexus. We appreciate your recommendation and look forward to assisting you again in the future!

October 31, 2024

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Employee Rating

The dealership is very clean and pleasant. I highly recommend our sales person, Jay Brown. Jay was great to work with from the beginning when I started my search and then when we came into t More

by cgodso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

Oct 31, 2024

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that Jay and our team provided a smooth and pleasant car-buying process. We appreciate the recommendation, enjoy your new vehicle!

October 24, 2024

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This dealership is very big and very nice. All lof the staff was super nice. Great place to buy a vehicle. More

by harley93_flstc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Oct 25, 2024

Westside Lexus responded

Thank you for the fantastic feedback, Harley! We're delighted to hear that our team at Westside Lexus made your visit enjoyable. We hope you're loving your new vehicle!

October 07, 2024

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I brought 30000 cash and Dom Thornton counted it and took my cash and came bat to tell me that my money was short of 2000. I’m very disappointed and I have been calling to get my balance back no one wants to More

by ONYIKE.DAVID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nellie Gonzalez

Oct 08, 2024

Westside Lexus responded

I'm sorry to hear about your experience with the cash discrepancy. This is certainly not how we conduct business, and I understand your frustration. Please reach out directly so we can address this issue promptly and ensure it gets resolved for you. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

October 05, 2024

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Employee Rating

An great and easy experience. Alex at Westside made the process seamless and nice. I would definitely recommend this salesperson and dealer to my friends and colleagues. More

by davidqx4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Oct 07, 2024

Westside Lexus responded

Thank you for the glowing review, David! We're delighted to hear that Alex made your experience at Westside Lexus seamless and enjoyable. We appreciate your recommendation and look forward to serving you in the future!

October 02, 2024

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Employee Rating

No pressure, easy buying process. Everything delivered as promised. Expectations set properly. Comfortable venue. Word. More

by dontneedscreenname
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen

Oct 03, 2024

Westside Lexus responded

We're delighted to hear that your experience at Westside Lexus was smooth and pressure-free! Thank you for sharing your feedback, and we hope you're enjoying your new vehicle.

October 02, 2024

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Employee Rating

Amazing customer service through ever step of the buying process! Absolutely positively love this place! More

by rozmino39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale McMullen, Doug Phillips

Oct 02, 2024

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that every step of your buying process was amazing at Westside Lexus. Enjoy your new vehicle!

October 02, 2024

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Exceptional customer service from MJ and Alvaro from pre owned sales, highly recommended for all your automotive needs. More

by carterorlando03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alvaro Marquez, Sam Chau

Oct 02, 2024

Westside Lexus responded

Thank you for the high recommendation! We're delighted to hear that MJ and Alvaro provided exceptional service at Westside Lexus. We appreciate your support!

October 01, 2024

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Employee Rating

great customer service! Lauren and Dom were awesome! Everything from start to finish was so easy and smooth. More

by CISARTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Oct 01, 2024

Westside Lexus responded

We're delighted to hear that Lauren and Dom made your experience at Westside Lexus smooth and easy! Thanks for the fantastic review!

October 01, 2024

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Employee Rating

Great cars great service great staff…Gary, Nellie and Dominic were very nice to work with! More

by SGERSTENHABER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen, Nellie Gonzalez

Oct 02, 2024

Westside Lexus responded

Thank you for choosing Westside Lexus, we appreciate your positive feedback for Gray, Nellie, and Dominic!

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