Dominic Huard

Great experience at the dealership, both during the sales process and during the post-sales training on the new car. Team involved was very enthusiastic and knowledgeable, always promptly replying to my inqu process and during the post-sales training on the new car. Team involved was very enthusiastic and knowledgeable, always promptly replying to my inquires. More

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Dealing with Johny was excellent . He spent over two hours helping me understand and learn my vehicle . If i didn’t understand something he would go back and explain it again. Great cu He spent over two hours helping me understand and learn my vehicle . If i didn’t understand something he would go back and explain it again. Great customer service and attitude. The dealership is very luck to have him as well as Steve Boston who sold me the vehicle These two individuals are the reason that i will make Sudbury Mercedes my only dealership in the fiture! More

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Jonny was fantastic! , showing me everything that my new GLC has to offer. Explained everything in detail. He answered all my questions,was very patient and knowledgeable! , showing me everything that my new GLC has to offer. Explained everything in detail. He answered all my questions,was very patient and knowledgeable! Assured me he is just a phone call away with any questions anytime. More

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Jay is the best, by far this was the best customer service experience I had in a very long time service experience I had in a very long time More

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My experience with Herb Chambers Sudbury Mercedes dealership was phenomenal. Starting with my sales agent, Charles Scryngeour. My prior experience in buying a car post sale was quick and rushed. Jonn dealership was phenomenal. Starting with my sales agent, Charles Scryngeour. My prior experience in buying a car post sale was quick and rushed. Jonny was nothing but thorough and extremely knowledgeable. In fact it made for the best experience I’ve had buying a car. Johnie is a great asset to the Herb Chambers world. More

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I have purchased Mercedes cars for over 30 years. This was by far my best experience. My sales agent Charles Scrymgeour was great. Normally once the sale is done I’m hurried along. Not the case. I wa This was by far my best experience. My sales agent Charles Scrymgeour was great. Normally once the sale is done I’m hurried along. Not the case. I was introduced to Johnny Pham who spent over an hour and a half And could not have been more knowledgeable or professional. Extremely helpful. What a great asset he and Charles are to the Herb Chambers world. Thank you.! More

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They are welcoming, friendly, amazing and will work hard for you to get you what you want. for you to get you what you want. More

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Jonny was extremely helpful when showing us the functions of our new car, from setting up the phone app to demonstrating features on the car itself. He is very knowledgeable and patient. We also had an excel of our new car, from setting up the phone app to demonstrating features on the car itself. He is very knowledgeable and patient. We also had an excellent experience with our salesperson Vito, as well as Kolls in finance, both of whom were quite helpful and attentive. Also many thanks to Dominic for assisting us with the deal we were looking for! More

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When I first walked into Mercedes, I was greeted by their receptionist Sharon, who was the absolute sweetest! She was so kind, friendly, and always smiling. I was then helped by Brian T, the salesman, who wa receptionist Sharon, who was the absolute sweetest! She was so kind, friendly, and always smiling. I was then helped by Brian T, the salesman, who was so wonderful! He was knowledgeable about the car I wanted to purchase and was overall a pleasure to work with. Many hours were spent together as we worked to finalize the deal and he made me laugh the whole time. I then worked with Kolls, the finance manager, to sign all the paperwork and make the numbers work. He was extremely friendly and knowledgeable about extra products, warranties, etc and was able to answer all of my many questions. The environment was warm and friendly and I would recommend anyone to come here! More

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