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Dominic Difino
Dominic Difino at Spitzer Buick GMC Parma
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Dominic Difino

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.5
228 Reviews
4.5

228 Reviews

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228 Reviews of Dominic Difino

April 19, 2025

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Employee Rating

Service team is quick and very professional they take customer service as being very important to their business More

by sfino1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

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April 17, 2025

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Employee Rating

Great dealership because of a trustworthy service center which performs quality work. Services my Yukon exclusively More

by Chris Schneider
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Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Spitzer Buick GMC Parma responded

Chris, Thank you for your time and feedback. We are pleased to hear that we were able to fix your Yukon, quickly and conveniently. We look forward to the next opportunity to serve you again!

April 17, 2025

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Great & fast service. We had a a a a a a a a a a a nice time More

by Djclark216
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

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Apr 18, 2025

Spitzer Buick GMC Parma responded

Clark, Thank you for your very kind review. We are always happy to hear that our customers are 100% satisfied with service they received from us!

April 16, 2025

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Everyone was Great, Knowledgeable, courteous, respectful and pleasant to deal with on the repair to my vehicle. Great experience. More

by ddudas
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

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Apr 16, 2025

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 16, 2025

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Employee Rating

Car has been in shop 5 times and problem still exists. Don't understand why they won't fix it More

by ADAM.SULLIVAN86
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Workmanship
Service Time
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Recommend Dealer
No
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Apr 17, 2025

Spitzer Buick GMC Parma responded

Adam, Thank you for your time and feedback. We are very sorry to hear that your vehicle has been in and out of the dealership and the issue hasn't gone away. We understand your frustration and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

April 15, 2025

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Employee Rating

Brought my vehicle in for a oil change and tire rotation it took 2 hours and they were finger/hand prints all over the grill Hood both door handles with not happy about that More

by FORDADESOTO
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Recommend Dealer
Yes
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Apr 17, 2025

Spitzer Buick GMC Parma responded

Fordade, Thank you for your time and feedback. We are disheartened to hear that your service experience was unpleasant as your vehicle came back with finger prints all over it. Your feedback matters to us and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

April 15, 2025

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Employee Rating

Dominic always listens and takes care of me thru Service Department , I’ve never met him in person, but I’m satisfied with his attentiveness More

by CHRISMACK1
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Spitzer Buick GMC Parma responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Dominic's efforts consistently meet your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 13, 2025

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Everytime I have service done on my vehicle, the staff are always professional and through. More

by FNOVILLA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

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Apr 14, 2025

Spitzer Buick GMC Parma responded

Thank you for your excellent review! We are pleased to hear that our team consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 13, 2025

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Employee Rating

Service was performed as requested and in a timely manner. Work was completed on time More

by hocevchlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Butch Kusa

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Apr 14, 2025

Spitzer Buick GMC Parma responded

We appreciate your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

April 04, 2025

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Employee Rating

Dealer removed antenna. Never reinstalled. Noticed it shoved in between my seats the next day. Check engine light came on when I got home. Luckily went off after 3 key More

by kara.hissom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tayler Wenmoth

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Apr 10, 2025

Spitzer Buick GMC Parma responded

Kara, We appreciate you taking the time to reach out to us in regard to you missing your antenna and never being reinstalled as well as your check engine light being on. We understand your concerns and would like to speak to you more on this matter, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

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