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Dominic Difino
Dominic Difino at Spitzer Buick GMC Parma
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Dominic Difino

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.5
175 Reviews
4.5

175 Reviews

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175 Reviews of Dominic Difino

January 21, 2025

Dealership Rating
Employee Rating

It's very nice and clean everybody was nice and helpful. The restroom were clean. More

by gregbrooks1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman, Zach Niemesch, Tayler Wenmoth

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Jan 22, 2025

Spitzer Buick GMC Parma responded

Greg, Thank you for your wonderful review. We are all delighted to hear that your needs were well taken care of and our team was able to provide you with top-notch customer service. If there is anything we can do to change the 3 star into a 5 star please let us know, we would be glad to do so. Safe travels!

January 21, 2025

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Employee Rating

They charge quoted me 189 im going to despite the extra what ins hazard throw away and have the codes was wrong I got my truck fixed some wear eles More

by ARCHIESAUNDERS2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 22, 2025

Spitzer Buick GMC Parma responded

We appreciate you taking the time to to share your experience with us, and we understand your disappointment with the quote that was given. Our quotes are offers based on factors like the car's age, Mileage, condition, market demand, and current wholesale values. If you have any further questions, you are more than welcome to contact us at our dealership. Safe travels!

January 20, 2025

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Employee Rating

Service department was rude and unhelpful. My SUV was returned in worst condition then when it entered. Staff were unprofessional and observed fighting with one another to speak with me and More

by CN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Freeman, Zach Niemesch, Tayler Wenmoth

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Jan 22, 2025

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review, although it wasn't a good experience we still want to know how your service went. It's disheartening to hear about the connectivity issues and the lack of solutions from our team. I understand how important reliability is, especially after such a significant investment. Your feedback is invaluable, and I encourage you to reach out to us directly at our dealership for further assistance as we want to make this right for you. Thank you for your patience as we work to resolve this matter, Safe travels!

January 18, 2025

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Employee Rating

Always been treated very well at the dealership they have always come through when I have issues with any one of my vehicles More

by jwgnr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula

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Jan 20, 2025

Spitzer Buick GMC Parma responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels!

January 14, 2025

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Employee Rating

Prices are way to expensive, the reception was nice and friendly. But overall I wouldnt recommend yall for the prices More

by JACOB.JOSEPH1328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Spitzer Buick GMC Parma responded

Jacob, Thank you for your time and review. We all here at- Spitzer Buick GMC Parma apologize if you feel like the prices wasn't up to par but our services was so exceptional for you. We would love to welcome you back to our dealership and see what other offers or promotions we can offer you. Safe travels, Hope to hear from you soon.

January 11, 2025

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Employee Rating

I like that everyone is so helpful and they do not try and sell you services you don’t need More

by MSEIDEL1976
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Spitzer Buick GMC Parma responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service, Safe travels!

January 05, 2025

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Employee Rating

Spitzer Buick’s service department was able to find and fix the intermittent problem with my key fob and receiver module under the dash. More

by DAN.KOSAREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Spitzer Buick GMC Parma responded

Dan, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. We strive to offer our customers exceptional service both before and after the sale. Safe travels, and please don't hesitate to call us if you need any assistance.

January 05, 2025

Dealership Rating
Employee Rating

Fast and efficient service. . Easy to schedule. Staff friendly. Beverage provided. Staff available to answer questions More

by Sheilababy3@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolanda Sargent

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Jan 06, 2025

Spitzer Buick GMC Parma responded

Shelia, Thank you for sharing tis kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs! Safe travels.

January 04, 2025

Dealership Rating
Employee Rating

Excellent service! Oil change was completed In a timely manner. I would recommend to family and friends. More

by Cklotzbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman, Zach Niemesch, Tayler Wenmoth

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Jan 06, 2025

Spitzer Buick GMC Parma responded

Thank you for your very kind review and willingness to recommend us. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

December 30, 2024

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Employee Rating

I have had my truck in four times for an issue with my radio and the problem is still not resolved. I know that they are following what GM tells them to do but it is frustrating that the same problem pers More

by RONBELSAN62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Spitzer Buick GMC Parma responded

Ron, Thank you for sharing your service experience with us. We are very sorry to hear of your issues with the radio and we do apologize for not being able to find a solution. We would welcome the opportunity to speak to you on your review and how we can find a way to fix this radio issue. Please contact us here at the dealership and ask for the Service Manager. Thank you for your time and patience, hope to speak to you soon. Safe travels!

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