Dominic Difino
Dominic Difino at Spitzer Buick GMC Parma
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Dominic Difino

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.5
216 Reviews
4.5

216 Reviews

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216 Reviews of Dominic Difino

March 31, 2025

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Employee Rating

Good customer service. and nice to get car washed too. Very happy with your dealership More

by Montept@sbcglobal.net
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Recommend Dealer
Yes

Other Employees Tagged: Lady in office that cashed me our. Very nice

Mar 31, 2025

Spitzer Buick GMC Parma responded

We appreciate your positive review! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

March 31, 2025

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They always seem to accomodate time wise, providing a solution for to and from work. Even though a time wasn't given for the oil change and fuel filter when I drooped it off, I wish they did, at least a More

by barryb914
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2025

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are glad that our team got your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 30, 2025

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No one explained to us that our car needed to be empty for the Spitzer care and then it took me calling the next to to be told it needed to be cleaned out and offered a $200 detail for a month old car in More

by EMILYHEIL726
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Recommend Dealer
No

Other Employees Tagged: Tayler Wenmoth

March 27, 2025

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This dealership continuously fails to meet expectations. The first visit my oil change took 2 hours, as they didn’t have my oil filter despite having an appointment weeks in advance, and they somehow got oi More

by Andre
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Recommend Dealer
No

Other Employees Tagged: Tayler Wenmoth

Mar 31, 2025

Spitzer Buick GMC Parma responded

Hi Andre, Thank you for sharing your experience with us and were very sorry to hear of your disappointment with our service department. I would like the oppotunety to speak to you on your concerns. P)lease reach out to me at 440-661-5061 ext 183. at your earliest convenience. I hope to hear back from you. Thank you, Richard Lohn Service Manager 440 661 5061 ext 183.

March 25, 2025

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Super easy and everyone was so nice. Hated my old dealership which is why I purchased from you to try a new dealership and have been very pleased More

by kaitlyn.nowak
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Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Mar 26, 2025

Spitzer Buick GMC Parma responded

Kaitlyn, thank you for taking the time to leave us this 5-star rating! We are glad that our team was both kind and helpful. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 23, 2025

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Excellent service and the staff did a good job keeping me informed of the repair More

by wschulz
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Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Mar 24, 2025

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star review! We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 22, 2025

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They fix the part but I thought when u pay 200 for inspection they check everything like fluids make sure everything full just totally check everything on the car from front to back but I’ll go back j More

by Djgohard27
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Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Mar 26, 2025

Spitzer Buick GMC Parma responded

DJ, Thank you for your time and feedback. We are very sorry to hear that your service experience wasn't as pleasant due to you thinking the $200 went toward the inspection. We understand your confusion and frustration, we would like the opportunity to speak you on this matter. Please give us a call at our dealership and ask for the Service Manager, we would love to help you!

March 22, 2025

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All was fine Service was good Wait time was good. Would come back to this location More

by rmcpa
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Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Mar 24, 2025

Spitzer Buick GMC Parma responded

Thank you for your kind review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

March 22, 2025

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Excellent service and staff did a great job making me feel at home and I appreciate it More

by wschulz
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Mar 24, 2025

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We strive to ensure our guests are comfortable with their visit, and we are delighted that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 22, 2025

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Very helpful from when I first bought my car from Ro Sargent to my first “one year” anniversary checkup. More

by TMSTADIUHAR
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Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Spitzer Buick GMC Parma responded

Thank you for your excellent review! We are so glad that our team consistently takes great care of you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if we may ever be of further assistance to you!

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