Dominic Bennett

Dealership has changed. Appointment set and confirmed, received an early request to come in. I sat in the service waiting room for one hour then was told to pick-up my truck Appointment set and confirmed, received an early request to come in. I sat in the service waiting room for one hour then was told to pick-up my truck with no work done because no parts that I ordered came in. One hour of uncomplicated time to install parts they didn't have on site. Bad service. More

by STELMO4U22 Verified Customer Verified Customer

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We. test drove the car and were prepared to purchase. Took a closer look under the hood, found suspicious markings on the motor. When checking the Carfax test drove the car and were prepared to purchase. Took a closer look under the hood, found suspicious markings on the motor. When checking the Carfax, Found the motor had been replaced buy the dealer with a used motor. Questioned the salesman, he could not verify the Carfax or our inquiry. Asked to speak to a Manager who refused to meet with us, or provide information about the motor replacement. We walked away because of the dealerships dishonesty and refusal to deal with the situation. We found the mileage was different on the motor than advertised. First, that is ileagle but more importantly it is immoral. We have purchased from Checkard Flag in the past, and could have reported this to DMV. We decided not to report it, however will NEVER purchase from Checkerd Flag again and will tell all our family and friends about your ethics. More

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Fantastic experience at Checkered and particularly sales persons John and Dominic. Highly recommend Checkered Newport News persons John and Dominic. Highly recommend Checkered Newport News More

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