Dealership Experience
2 yrs, 2 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Russian
186 Reviews
Write a Review186 Reviews of Dmitry Novikov
December 20, 2024
The workers are nice and friendly. However, their cars are horrible. Brand new car I got has been in their location for repairs maybe 4 or 5 times for major repairs in 3 years of ownin However, their cars are horrible. Brand new car I got has been in their location for repairs maybe 4 or 5 times for major repairs in 3 years of owning it. I was told that getting these repairs would fix the problem with my car. Kept getting charged for a “diagnostics fee” to identify the problem, they would tell me my car needs this repair, would get it done, and get my car back with the same issue. Finally had enough and traded the car in for something else at a different dealership. More
Other Employees Tagged: Dre Brownridge, Henny Diaz, Mateo Martinez, Mike Noble, Galen Dorry, Marlon Roberts, Jennifer Perez, Cesar Lugo
December 16, 2024
I have gotten 3 cars from this dealership and have always been treated very fairly and respectfully. Their sales and service teams are not pushy or try to upsell you. I'll keep coming back because of that been treated very fairly and respectfully. Their sales and service teams are not pushy or try to upsell you. I'll keep coming back because of that, the best salesman is Dmitry. More
Other Employees Tagged: Jeff Imparato, Marlon Roberts
November 19, 2024
We had a great experience with Dmitry! He was very helpful and knowledgeable about the car I was interested in. The service was great and we were able to test drive and buy a car in the sa He was very helpful and knowledgeable about the car I was interested in. The service was great and we were able to test drive and buy a car in the same day! More
November 19, 2024
My experience with Dimitri was excellent! He was very patient and extremely thorough in going over everything with my husband and I. I’ve never had anyone give me a tutorial of the car after He was very patient and extremely thorough in going over everything with my husband and I. I’ve never had anyone give me a tutorial of the car after purchasing it, making sure we had all the extras we purchased and making the entire process very pleasant! 10/10!! Thank you Dimitri! More
Other Employees Tagged: Dre Brownridge
November 10, 2024
Amazing Car Buying experience. Special mention for documentation process : transparent , smooth and quick. Dimitry was excellent in handling everything right from the trade in Special mention for documentation process : transparent , smooth and quick. Dimitry was excellent in handling everything right from the trade in process to negotiation and finalizing the deal. Test drive was an experience like never before. Had never seen any dealership showing so much trust on customers that they gave the car and asked us to take it out for a spin for 20-25 minutes so we understand the vehicle and know it better. Half my decision was made right after the spin. Thank you team Mazda . More
November 04, 2024
Dmitry and Galen were so nice and helpful! They really took their time to give me the best deal and explained the process every step of the way. They really took their time to give me the best deal and explained the process every step of the way. More
Other Employees Tagged: Galen Dorry