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Dmitry Gumanov
219 Reviews
Dealership Experience
19 yrs, 11 mos
Industry Experience
33 yrs, 10 mos
Languages Spoken
English
Russian
219 Reviews
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219 Reviews of Dmitry Gumanov
December 31, 2020
I often ask myself why do I drive pass two Acura I often ask myself why do I drive pass two Acura dealerships to have my car serviced at Jackson. Once I pull in the bay, and receive the warm intake, I often ask myself why do I drive pass two Acura dealerships to have my car serviced at Jackson. Once I pull in the bay, and receive the warm intake, and hand off to Yvonne, the answer is crystal clear. I am a loyal customer to superior customer and service delivery, and when it comes to an exceptional service experience, Yvonne and the entire Jackson team delivers every time. This service in particular was a challenge as my car malfunctioned, and required a tow to the dealership. From the moment I spoke with Yvonne, she immediately called my fears about the severity of the situation, and as usual she remained in constant communication from diagnosis, solution, repair, and I would be remiss if I forgot my car wash and vacuum each time. This level of exceptional customer service experience could indeed be a model for how to attract and retain customers. Thanks Yvonne and the entire Jackson team! More
by agressette
Other Employees Tagged: Reggie Hammond, Yvonne Russell , Nick in service
December 23, 2020
Purchased my second car from Jackson. Easy no pressure experience. The staff is amazing, from sales to service. Sergei and Dimitri are the best.They make you feel like family. experience. The staff is amazing, from sales to service. Sergei and Dimitri are the best.They make you feel like family. More
by Abryant
Verified CustomerOther Employees Tagged: Sergei Potapoff, Joey Andrews, Yvonne Russell
December 22, 2020
I really enjoyed my purchasing experience with Jackson Acura for the 2nd time. Friendly staff and welcoming atmosphere. I would definitely recommend to family and friends! For sure. Acura for the 2nd time. Friendly staff and welcoming atmosphere. I would definitely recommend to family and friends! For sure. More
by LAKENADIA
Other Employees Tagged: Michael Wiest, Joey Andrews, Yvonne Russell
December 16, 2020
It was a great visit, they gave me a very good deal and I was pleased about everything. I give this dealership a great rating. was pleased about everything. I give this dealership a great rating. More
by bahhodiv
Other Employees Tagged: Chege Maina
November 26, 2020
Great experience! Robert answers every question quickly and honestly and is wonderful to work with. The buying process was simple and straight forward and everyone in the dealership seems committed to the and honestly and is wonderful to work with. The buying process was simple and straight forward and everyone in the dealership seems committed to the customer. More
by march18
Other Employees Tagged: Joey Andrews, Yvonne Russell , Robert Flauter
November 19, 2020
The entire staff was fantastic. The easiest and fastest car purchase ever. I told them what I was looking for in a vehicle and they exceeded my expectations. car purchase ever. I told them what I was looking for in a vehicle and they exceeded my expectations. More
by Jeaaka2002
Other Employees Tagged: Paul Silverman, Sergei Potapoff, Michael Wiest, Chege Maina, Michael Cunningham, Joey Andrews, Reggie Hammond , Robert Flauter, Cameron Hilden
November 09, 2020
Very easy to work with, no pressure to purchase. Provided options to fit our budget. Buying process was very easy and quick. They followed up with me as they promised. Provided options to fit our budget. Buying process was very easy and quick. They followed up with me as they promised. More
by Mitul.Patel73
Other Employees Tagged: Michael Wiest, Joey Andrews , Robert Flauter
July 17, 2020
wonderfull customer service Dmitry was a pleasure to work with. He went above and beyond to help me out! I drove 3 hours to buy my car and would do it again! Dmitry was a pleasure to work with. He went above and beyond to help me out! I drove 3 hours to buy my car and would do it again! More
by tkehr
July 15, 2020
I always get my service done at Jackson Acura. Quick service and attentive staff. I've had 5 Acuras serviced at this place and wouldn't trust any other place. service and attentive staff. I've had 5 Acuras serviced at this place and wouldn't trust any other place. More
by austinlcherry
Other Employees Tagged: Sergei Potapoff, Nick Covino, Yvonne Russell
April 18, 2020
Everyone was attentive and patient with me in making my decision. Not only that, I was given all the information I needed and more about the different vehicles and financial options. decision. Not only that, I was given all the information I needed and more about the different vehicles and financial options. More
by NSNICOLAS09
Other Employees Tagged: Michael Cunningham, Reggie Hammond
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