Dmitriy Kondratyev

Rafael was clear and helpful in explaining the options and services we would be getting, and was fully committed to answering my questions. He clarified the processes, how long each would take, and made s and services we would be getting, and was fully committed to answering my questions. He clarified the processes, how long each would take, and made sure we were comfortable. Dimitri handled our paperwork, explaining it clearly. I’m looking forward to coming in to Findlay for my next oil change! More

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This was the best car purchasing experience I've ever had! Every single need or want I had was exceeded. I was so impressed and raving about my fabulous experience that my in-laws went down and purchased had! Every single need or want I had was exceeded. I was so impressed and raving about my fabulous experience that my in-laws went down and purchased a new vehicle the very next day. Every employee that I had an interaction with was amazing. From Tamika, to Rafael, to Dimitry, to Baxter ( French Bulldog, aka Mr. Toyota) and Baxter's Dad! I'm still being wowed by this crew! I'll definitely continue to give praise and be back for my next purchase! More

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I was timid to trade my car in and was unsure of what deals they could work with me on. I had heard good things about Findlay downtown Toyota. So I inquired through phone. Saleswoman Natalee Herbst an deals they could work with me on. I had heard good things about Findlay downtown Toyota. So I inquired through phone. Saleswoman Natalee Herbst and her team found me the absolute perfect little truck for me. I fish and hunt and needed to upgrade and they gave me a great deal and trade in on the old vehicle. ms. Herbst and the financial team worked with my “ok” credit and I was approved on a new loan through a New financing company. i am beyond happy with my purchase and will recommend Findlay downtown Toyota to everyone. I thank you for a great experience and I am appreciative for your awesome sales staff Sincerely Jessica faris Very satisfied customer More

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Kristen listened to everything I wanted and everything I was looking for and found me a nice car that checked all of the boxes. She was kind and made the experience feel like a conversation between two frie was looking for and found me a nice car that checked all of the boxes. She was kind and made the experience feel like a conversation between two friends and not super salesy. The man that did all of my paperwork, Dmitriy, was an absolute angel. It was a big decision to trade in my car because I absolutely loved it but looking to find something that made more sense as an adult here at Findlay was so easy and stress-free. I'd recommend this dealership to anyone and everyone that will listen. More

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Have worked with the dealership successfully. Always helpful, Kristen was a pleasure to work with. Always helpful, Kristen was a pleasure to work with. More

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Rafael went above and beyond for me in ensuring I could get a good vehicle at a reasonable price. He's knowledgeable, kind, and willing to do as much as he can. get a good vehicle at a reasonable price. He's knowledgeable, kind, and willing to do as much as he can. More

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Sales person was good to deal with but the process took to long to get singed once deal was made to long to get singed once deal was made More

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Kristen was awesome! One of the best experiences buying a car we have had. No pressure buying and very efficient gettin documents prepared so not to waste time. Even took One of the best experiences buying a car we have had. No pressure buying and very efficient gettin documents prepared so not to waste time. Even took the time to go over every feature and bells and whistles to make sure we understand. More

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Hands down, the best car buying experience I have ever had. The entire team at Findlay, from the GM David Short, Dmitri, Steve to even our service detailer, and most notably our amazing sales professional had. The entire team at Findlay, from the GM David Short, Dmitri, Steve to even our service detailer, and most notably our amazing sales professional, Kristen Robideaux for asking “if I’ve been greeted”?, could not have gone more “Above and beyond” when defining the “customer service experience” 5 stars are not enough for this exceptional service and experience. I would buy my truck again from them, my next car or truck from them, and refer anyone friend or family member who wants to be welcomed, heard, seen and like they belong to the Findlay family, to be sure to give them a visit and the opportunity to earn your trust and knock your socks off with putting you first! Thank you! More

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Jared and Dimitry were fantastic to work with! They both made the whole process of purchasing my truck super easy. Jared did an excellent job of keeping informed of when my truck would be delivere They both made the whole process of purchasing my truck super easy. Jared did an excellent job of keeping informed of when my truck would be delivered and when I showed up to the dealership it was out front and ready to go. Dimitry was fantastic in explaining the terms of my lease and title/registration process for someone purchasing a vehicle out of state. Very happy with the level of service I received and would certainly recommend these two gentlemen to anyone in the market for new vehicle. More

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