Django Bruce

I knew what i wanted, viewed it online Django reached out, i got financed before coming in drove away with my Lexus in 4 hours out, i got financed before coming in drove away with my Lexus in 4 hours More

by mslesley.morgan Verified Customer Verified Customer

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Austin needs to learn more about the vehicles he sells: he told us the RX350 we bought did NOT have a garage door opener even though it was listed as having that feature on the dealership’s website. We ha he told us the RX350 we bought did NOT have a garage door opener even though it was listed as having that feature on the dealership’s website. We had a 30 minute discussion about this and Austin was adamant that this car did NOT have the garage door opener, he could NOT install one on the car, and he refused to adjust the price for this feature NOT being one the car. However, Jaden the Technology Expert told us it DID have the garage door opener and he showed us where it is located on the car; Jaden was correct and we programmed the car to open our garage door. Jordan (the deal closer) didn’t ask us for any money to pay for the car —- we had to TELL him that we had not paid for the car. We could have walked right out the door and not paid a dime — but after we told Austin and Jordan we had NOT paid for the car, they produced the final accounting sheet and we wrote the check for the car. Amazing. Jaden was very patient, and he was an excellent teacher. GIVE HIM A RAISE.!! More

by aaronpowell7369 Verified Customer Verified Customer

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The staff at Lexus is so professional. Django was amazing during our car buying experience!! Django was amazing during our car buying experience!! More

by ivy.kellyr Verified Customer Verified Customer

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You have very good for my car. The deal ,service and people very friendly .I’m been back some days The deal ,service and people very friendly .I’m been back some days More

by dien.le99 Verified Customer Verified Customer

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Austen told us the car did NOT have a universal garage door opener - even though the specs for this car on the dealership website clearly stated the car DID have it. We asked for one to be installed door opener - even though the specs for this car on the dealership website clearly stated the car DID have it. We asked for one to be installed or to have the price adjusted for the car NOT having it; Austen refused both requests. We bought the car anyway and when we got home we discovered the car DID indeed have a garage door opener and we have used it many times since then. Austen needs to learn more about the product he is selling. More

by rnolan3394 Verified Customer Verified Customer

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Great sales representative. Listened to us and answered all our questions. Would recommend to all Listened to us and answered all our questions. Would recommend to all More

by jaromano392 Verified Customer Verified Customer

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Sales process was friendly, helpful, and low pressure. I normally hate car dealerships and dread having to deal with them, but my experience with Lexus of Sarasota was smooth and very pleasant.It was a ve I normally hate car dealerships and dread having to deal with them, but my experience with Lexus of Sarasota was smooth and very pleasant.It was a very welcome surprise! More

by danphilgreen Verified Customer Verified Customer

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Lexus's professionalism is only exceeded by John Taylor's knowledge, patience, and genuine caring for his customers. knowledge, patience, and genuine caring for his customers. More

by ggigs24 Verified Customer Verified Customer

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Helpful and knowledgeable. Friendly and patient. I would recommend them and the whole staff highly. Friendly and patient. I would recommend them and the whole staff highly. More

by ismeflo Verified Customer Verified Customer

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I have purchased 15 lexus's through the years, my second from this dealership. Dijango was a very nice, knowledgeable young man. I would highly recommend him. I look forward to my next purchase from this dealership. Dijango was a very nice, knowledgeable young man. I would highly recommend him. I look forward to my next purchase More

by Tomrowan11 Verified Customer Verified Customer

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