Dirk Steffen | Page 9

Best car buying experience ever! Jimmy and the entire staff made the experience easy, fast, and painless. Highly recommend Westlake BMW. Love my new X5! staff made the experience easy, fast, and painless. Highly recommend Westlake BMW. Love my new X5! More

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Test drive and financing qualification process was easy. Very knowledgeable staff on the vehicles and a great selection of cars. This was my first experience with BMW and the entire operation was very Very knowledgeable staff on the vehicles and a great selection of cars. This was my first experience with BMW and the entire operation was very professional. More

by DBUDGE Verified Customer Verified Customer

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A+... Easy, smooth process! At other dealerships there is a lot of back/forth. Very streamlined , no BS. I’m excited to join the BMW club is a lot of back/forth. Very streamlined , no BS. I’m excited to join the BMW club More

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Excellent sales experience from beginning to end! Adam and Dirk were very attentive to my needs. I would definitely recommend to others and I will be a return client. and Dirk were very attentive to my needs. I would definitely recommend to others and I will be a return client. More

by JEBEARDSLEY Verified Customer Verified Customer

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Super quick in and out. No attempts to upsell. Took me Super quick in and out. No attempts to upsell. Took me a half day to complete paperwork at a different dealership a few years back. Nez and Dirk we Super quick in and out. No attempts to upsell. Took me a half day to complete paperwork at a different dealership a few years back. Nez and Dirk were able to get me in a new ride in total less than an hour. Overall a great experience! More

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Jerry, Dirk, and Ken were great to work with. This was my first BMW experience and certainly will not be my last. Dirk brought it all home with his Genius overview. my first BMW experience and certainly will not be my last. Dirk brought it all home with his Genius overview. More

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My 2021 M2 purchase was a great experience. Nez Faraj was terrific making the process easy. I will buy my next car from Nez! Thank you! terrific making the process easy. I will buy my next car from Nez! Thank you! More

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We have worked with BMW of Westlake several times and always have found excellent public relations and thorough presentation of models and features. Recently we spent time with Nez Faraz of the Sales Dep always have found excellent public relations and thorough presentation of models and features. Recently we spent time with Nez Faraz of the Sales Department and appreciated his detailed knowledge of options, packages, and explanations of the newer safety items. Manager Bob Strecker is a standout for pleasant customer relations, responsive communications, and followup, More

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Both my wife and I wanted to extend our gratitude to Ken Delk, for making our most recent BMW purchase a hassle free and wonderful experience. He walked us through the purchase, listening to everything my w Delk, for making our most recent BMW purchase a hassle free and wonderful experience. He walked us through the purchase, listening to everything my wife wanted in the car and order the right car for us. She is extremely pleased as well am I with the whole experience. Ken kept us informed during manufacturing, shipping, arrival and delivery at the dealership - a true professional. Thank you all to the Westlake team for a wonderful experience. We also wanted to say a very special thank you to Dirk Steffen for taking the time to explain all the features and making us feel special on delivery day! More

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Just lease a brand new BMW with Dirk. he was completely knowledgeable, helpful and professional. His service is over the top. I had a wonderful experience, and I would recommend Dirk and Ganley BMW of We knowledgeable, helpful and professional. His service is over the top. I had a wonderful experience, and I would recommend Dirk and Ganley BMW of Westlake to anyone looking for a BMW. I couldn't be happier. This is my second car with BMW, and I plan to stick with Dirk and the BMW cars for many years. More

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