Dion Narez | Page 7

Bought a 3.6 Subaru 2016 Outback This is my third Subaru and first from Valley Subaru of Longmont. It was the least stressful purchase of a car that I have made since I bought my fi This is my third Subaru and first from Valley Subaru of Longmont. It was the least stressful purchase of a car that I have made since I bought my first one 57 years ago. I literally relaxed upon my couch at home while a worked out the details of the deal with Saber Boudjada over the phone, including the trade in of my 2011 Outback. When the car was ready I was given a specified appointment time, which included up to the minute instructions on its new bells and whistles, introduced to the various elements of the dealership, including the highly rated service department, and taken for a test ride before I was sent home with the new baby on my own. The usually onerous chat with the finance department was without pressure and led to some good choices regarding a service contract. This is a good company and I will continue to do business there. More

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bought a new WRX ! awesome experience I bought a 2016 WRX here. I was shopping cars online and took test drives at a few different dealerships (different car brands) and ended up buying th I bought a 2016 WRX here. I was shopping cars online and took test drives at a few different dealerships (different car brands) and ended up buying the Subaru. My salesman Dylan was a pleasure to work with, and didn't try to BS me or pressure me. There were questions he couldn't answer, so he went and found out the answer. I was pleased that he did that rather than try to make up something. the financing went well, and again I felt like all of my questions were answered honestly, and it took less than an hour. I would definitely recommend buying from Valley, and if you have a chance, ask for Dylan. More

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Cali saves the day! We went to Valley Subaru not feeling very comfortable about our situation and Cali came through for us in major way. He got me into a brand new 2015 a We went to Valley Subaru not feeling very comfortable about our situation and Cali came through for us in major way. He got me into a brand new 2015 and I couldn't be happier with the experience and the purchase. I will be recommending all my friends and family to go see Cali for all their vehicle purchases. And I will be back as soon as I need a new car as well. Thanks Cali and Nic! More

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Happy Subaru Family Over the last few months our family has purchased 3 Subaru's from Valley. Two Foresters and one Outback. It is obvious that we have been very happy Over the last few months our family has purchased 3 Subaru's from Valley. Two Foresters and one Outback. It is obvious that we have been very happy with their Customer Service and Sales Team. Our son leased and that went smooth. Our daughter test drove her Forester the night of the horrible tornado that stuck Longmont this past June. The staff stayed focused and had our best interest and safety in mind. She bought her Forester that night. We made a decision to move forward with our pre-retirement purchase. We wanted a comfortable, reliable, economical vehicle. Test drove the Kia, CRV, decided to go with our new beautiful Outback. Ryan walked us through the purchase with no pressure. We knew what we could afford and he stuck with our financial plan. Couldn't be any happier and will and have recommended others to their business. Best of Luck at your new location and continue to do what you are doing because it's working. M&M More

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Two easy new auto purchases! i purchased a vehicle here in 2013 and again in 2015 and I couldn't be happier. It is very easy to negotiate a fair price for a great vehicle at this i purchased a vehicle here in 2013 and again in 2015 and I couldn't be happier. It is very easy to negotiate a fair price for a great vehicle at this dealership. I came up all the way from Denver just to deal with the fair and friendly folks at Valley. Their service department is top notch as well. Fast and friendly service every time! More

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Kind and Very Helpful Haven't had a better experience at a dealership. Kim was kind, energetic and very helpful. Dion had some funny stories and clearly explained all aspec Haven't had a better experience at a dealership. Kim was kind, energetic and very helpful. Dion had some funny stories and clearly explained all aspects of finance to me. Tom couldn't have done a better job at working with the price and interest rate for me. I look forward to using my prepaid maintenance plan and loving the car you guys found me! Thanks! More

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Do not buy a car here The sales process was smooth, and I felt like I got an honest price despite the fact that I was told the dealership (Valley Subaru in Longmont) was "l The sales process was smooth, and I felt like I got an honest price despite the fact that I was told the dealership (Valley Subaru in Longmont) was "legally obligated to charge every customer the same $697 dealer fee." One week after I purchased the car and after the dealership cashed my check and deposited the loan funds from the bank, the sales manager called me to tell me I owed an additional $52 for "loan fees" that my bank charges. I refused to pay the additional money. The car was paid in full according to the contract. I filled out the Subaru sales survey and voiced my displeasure with the sales manager for calling to demand additional money after the deal was closed and the car paid for. 10 days after purchasing the car, I mailed the appropriate lien paperwork to the attention of this sales manager. Four weeks after purchasing this car, I had not received notice that I could register it. I contacted my bank. My bank informed me that they had not been added as a lienholder on the car, though their money had been deposited. They also informed me that they do not charge any fees to the dealership. I called the dealership and got no assistance other than "I don't know what to tell you." I posted publicly on their Facebook page, and tweeted about my problem, and I got a phone call within 15 minutes. The dealer claimed they never received my paperwork. I emailed them another copy and the sales manager (a different one this time) promised to expedite it. I was coming up against my temporary tag's expiration date. One week later, I still hadn't received the postcard from the county informing me that I could register my car, so I called the sales manager to ask about it. He assured me that yes, I could go register my car and that the county does not mail postcards. I called the county clerk to double-check. The county clerk's office told me that yes, they in fact do send out postcards and that they had the paperwork, but that it hadn't yet been processed. I had a long conversation with the GM of the dealership, who apologized profusely. The next day, I called the county to ask about the status. They told me that the dealership made an error on the paperwork and so the paperwork was sent back to the dealer. I spoke to the GM at the dealership and asked him to let me know when the error was corrected so that I could personally pick up the paperwork to deliver it to the county clerk. He agreed. Hours later, I received a phone call from the dealership to tell me that they took my paperwork to the county clerk's office. I called the office and confirmed that yes, I could register my car. Which I did today, two months after I purchased it, on the last day before the temporary tags expired. I love my new car. I was hoping for a mutually beneficial relationship with the dealer. I will not be taking my car back there and will avoid all Subaru dealers for service unless it is a recall. More

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Buying a car has never been so easy A big thank you to Jeremy, Dion, Adam, and Nic for getting us into our Sonata. Our life is very busy and we were not sure how we would fit the car bu A big thank you to Jeremy, Dion, Adam, and Nic for getting us into our Sonata. Our life is very busy and we were not sure how we would fit the car buying process into the schedule. In less than 40 hours we had the car test driven, financing processed, and papers signed. The entire team was able to work with us we our schedule changed and we were at the dealership unannounced. The team is friendly, knowledgeable, and efficient. Thank you for your professionalism. More

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Outstanding experience. Absolutely fantastic service. Mark listened to every request I had and made good on all promises. He didn't anything on me and was very patient with Absolutely fantastic service. Mark listened to every request I had and made good on all promises. He didn't anything on me and was very patient with all of my questions. Mark even had the car I was looking for ready to test drive when I arrived at the dealer. The entire Valley team has earned our return business and recommendations in the future. This is our third car with them and we couldn't be happier. Thank you, Valley for making everything so easy and friendly. More

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Thanks Ryan! I just drove off the lot with 2007 Subaru and highly recommend Ryan Hall to anyone shopping for a new or used car. He spent a lot of time listening t I just drove off the lot with 2007 Subaru and highly recommend Ryan Hall to anyone shopping for a new or used car. He spent a lot of time listening to what I was looking for and suggested vehicles that were within my parameters. All my questions were answered in a very respectful, knowledgeable manner. This was a great buying experience and would not hesitate to buy another car from Ryan! More

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