Dino Soto
Dino Soto at Ken Garff Honda Riverdale
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Dino Soto

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
260 Reviews
4.8

260 Reviews

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260 Reviews of Dino Soto

December 22, 2024

Dealership Rating
Employee Rating

Tried to get other Honda in for an oil change but service wouldn't do it. Card is only good on one car. That's ridiculous. A Honda is a Honda. So I have 2 more oil changes but can't use them because I only More

by ceschrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 21, 2024

Dealership Rating
Employee Rating

I’ve always had outstanding service at Ken Garff Honda on Riverdale. Thank you for making my visits outstanding! More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Haro , I can’t remember who helped me this last time, but they did a great job as well!

Dec 23, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 15, 2024

Dealership Rating
Employee Rating

Thank you Ken Garff Honda for the experience I had at the Honda dealership, it was excellent, very good service and I feel very grateful, I am thinking of getting another SUV CRV car, I like it a lot, the se More

by VICENTE0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 13, 2024

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Employee Rating

The backbench for of my car was working and staying up when lifted and now it's not More

by theresamg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

Dec 18, 2024

theresamg33 responded

The hatchback door use to stay up when the back door was lifted and after I took my car there to get other things repaired it randomly stopped working out of the blue! Now the back door no longer stays up when I lift up the back door making it hard to get anything in and out of the back of the car. I am hoping that you guys will repair the issue at no charge for the inconvenience.

December 07, 2024

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Employee Rating

Even with all the construction going on they were able to get me in quickly with my appointment. Fast service, thirty minutes or less for an oil change. Since moving here I have always had my Honda serviced More

by bryano100
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 01, 2024

Dealership Rating
Employee Rating

Great service and experience friendly, honest and quick. Thank you so much staff at Ken Garff! More

by ROSIEDINAPOLI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez , Jacob Haro

Dec 02, 2024

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 30, 2024

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Employee Rating

Delivered as promised, they were spot on with the amount of time to perform the work More

by reeofoacat
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 02, 2024

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 26, 2024

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Employee Rating

My wife and I have purchased vehicles and have had them serviced since 2000 at Ken Garff Riverdale. We have always had a positive experience with both all these past 24 years. That is why we keep coming More

by kevin.bair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 22, 2024

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Employee Rating

They did a great job. They were fast, professional and courteous. I would highly recommend them. More

by CSGRACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 21, 2024

Dealership Rating
Employee Rating

Jesse is great to work with he is always willing to help and share what work is being done, and when it will be completed. More

by chadeddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez

Nov 27, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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