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Dima Aslanov
Dima Aslanov at Russ Darrow Mitsubishi
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Dima Aslanov

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Dima Aslanov

March 08, 2025

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Employee Rating

The way they trick me and my car is very good. I would like to choose Russ Darrow Mitsubishi again next times. More

by bliac208
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov

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Mar 10, 2025

Russ Darrow Mitsubishi responded

Thanks for sharing about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Josh Kiscellus josh.kiscellus@russdarrow.com

March 03, 2025

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Great service and great team 👏 glad o coose russ darrow. The service was efficient. Thank you !!! 😊 More

by MELVINLUCKMAM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buckmaster, Joakim Holm

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Mar 03, 2025

Russ Darrow Mitsubishi responded

Thank you, Melvin, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

March 03, 2025

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Horrible, the work there mechanic do is atrocious. I'd rather deal with a alley mechanic. More

by Prentiss Grafton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joakim Holm

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Mar 04, 2025

Russ Darrow Mitsubishi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Josh Kiscellus josh.kiscellus@russdarrow.com

February 28, 2025

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Great people, great service! No hassles! Always making sure car is ready for the road! More

by GCJR0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buckmaster, Joakim Holm

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Mar 02, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

February 24, 2025

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Inform and straightforward response to the issues with my vehicle. I would definitely use would have no problem with using your service department again More

by FAJ48
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Russ Darrow Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Kiscellus josh.kiscellus@russdarrow.com

February 21, 2025

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Amazing customer service as always. They do a great job making sure the vehicle is fixed right the first time More

by CHUEBNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Kiscellus, Carolyn Gouthro, Justin Rupp, Ashley Buckmaster, Joakim Holm , Rob karas, Aaron Henderson, rigoberto Sanchez, dan Hansen, John Fischer

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Feb 23, 2025

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Josh Kiscellus josh.kiscellus@russdarrow.com

February 16, 2025

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Did every thing to make the deal work. It wasn’t easy, but, they were dedicated to make it happen. More

by Jerry Smith Smith
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Hansen

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Feb 16, 2025

Russ Darrow Mitsubishi responded

Thank you, Jerry, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Josh Kiscellus josh.kiscellus@russdarrow.com

February 11, 2025

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It was clean and neat, the chairs were a bit itchy and I wish I got more water or offered it more More

by NATHANI3LGOT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Henderson, Ashley Buckmaster, Joakim Holm, Michael Pilarte

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Feb 11, 2025

Russ Darrow Mitsubishi responded

Thank you for your feedback, Nathan. We appreciate your business and hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

February 02, 2025

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Employee Rating

Great sevice, courteous staff. Too bad the coffee machine was out of order. Need my Java. More

by MELSWEEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolyn Gouthro

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Feb 03, 2025

Russ Darrow Mitsubishi responded

Sorry for the inconvenience. The machines were replaced and working on getting new water lines installed.

January 31, 2025

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Employee Rating

Very slow service . Took over an hour and a half to get my oil changed. My truck sat outside the waiting room window for over 20 minutes. When I went in to check on it t More

by CHRISTOPHEROLSON60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joakim Holm

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Feb 05, 2025

Russ Darrow Mitsubishi responded

We're sorry to hear about your experience, Christopher, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Josh Kiscellus josh.kiscellus@russdarrow.com

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