Dillon Johnson

I'm so sick at heart to know that after going to Toyota of Tampa Bay for 5 consecutive years, I'm still receiving the same lousy service from the mechanics. The mechanics have continuously neglect to check of Tampa Bay for 5 consecutive years, I'm still receiving the same lousy service from the mechanics. The mechanics have continuously neglect to check the work they're supposed to do with the vehicles. From day one, it has always been some bad experience with them simply because they failed to complete or follow-up on the job they worked on. With my last visit on Oct 6th, along with the scheduled oil change, I had request for my windshield wipers to be changed. After inspecting my vehicle when I got it back I discovered one broken wiper installed and the 2nd one was missing from the windshield. I popped the hood only to discover the missing wiper under the hood by the engine. I then walked to show my service rep, how the mechanic installed a broken wiper and the 2nd wiper inside the hood of the car leaving the wiper bar without its wiper. Such practice should be unacceptable and not tolerated by their supervisor. I can only imaging the additional damages that could have been caused and my safety if I'd had driven off without taking initiative to inspect the vehicle before driving out. The ONLY reason why I continue to go to Toyota of Tampa Bay is because of the excellent customer service I get from Norman in service, Jarod and Dillon from the sales. If it were not not because of the quality service of the 3, I would never step foot there or recommend Toyota of Tampa Bay to anyone. More

by maximus11220 Verified Customer Verified Customer

Report | Print

Dillon was excellent Salesman. He was so friendly and helped get me exactly what I was looking for. This is the 2nd car I have bought at this dealership and it wont be the last. Gr He was so friendly and helped get me exactly what I was looking for. This is the 2nd car I have bought at this dealership and it wont be the last. Great Job everyone! More

by SMULLINGS516 Verified Customer Verified Customer

Report | Print

Outstanding Performance and support Made. Purchase easy and addressed all our need and concerns Would absolutely recommend all involved Purchase easy and addressed all our need and concerns Would absolutely recommend all involved More

by mdogalimd Verified Customer Verified Customer

Report | Print

My salesman Eddie was not at work yet as I try to bring my car in early for anything.....Dillon listened to my concerns and took my car to get detailed right away and within 10 minutes there was improvemen my car in early for anything.....Dillon listened to my concerns and took my car to get detailed right away and within 10 minutes there was improvement and I truly appreciate his help. It's not a wonder that I nicknamed him "the closer" when I bought this car. Thanks Dillon, I hope you have a good day pleasing a 2 time car buyer at this dealership....Sincerely, Herb More

by HDVLX2 Verified Customer Verified Customer

Report | Print

Outstanding Help very professional and knowledgeable everyone was pleasant and supportive. Easy to speak with the staff everyone was pleasant and supportive. Easy to speak with the staff More

by mdogalimd Verified Customer Verified Customer

Report | Print

My sales advisor, Mario Vazquez was very professional and a pleasure to work with, from beginning to end. I recommend requesting Mario to anyone considering a vehicle purchase from Toyota of Tampa Bay. Cesar a pleasure to work with, from beginning to end. I recommend requesting Mario to anyone considering a vehicle purchase from Toyota of Tampa Bay. Cesar, Nidal, and Dillon with financing were straight foward and made the buying process effortless. More

Report | Print

Dillion and Jordon excel in their roles as Toyota sales representatives. They are very professional and made our experance of buying a 2024 Grand Highlandee absolutly amazing representatives. They are very professional and made our experance of buying a 2024 Grand Highlandee absolutly amazing More

by Danijela B Verified Customer Verified Customer

Report | Print

Dillion was outstanding selling my wife a brand new 4 runner. Best Sales person ever dealt with. Thank you Dillion. My wife loves her new 4 runner. runner. Best Sales person ever dealt with. Thank you Dillion. My wife loves her new 4 runner. More

by Joe Kibbe Verified Customer Verified Customer

Report | Print

Sales tactics are very misleading . I was told one thing over the phone and told something completely different in person in regards to my trade in value. Also the the sales came off ve I was told one thing over the phone and told something completely different in person in regards to my trade in value. Also the the sales came off very deceptive I was given on offer sheet with one set of numbers while he was telling me the offer sheet was not accurate that the payments were actually lower.m, all to get me to rub my credit. I will never do business with this dealership again. That is in regards to the sales department Service department has been great . No complaints at all More

by EDWINM610 Verified Customer Verified Customer

Report | Print

They were nice and efficient. They listen to what you want and went to work to get it for you. They listen to what you want and went to work to get it for you. More

by delight29 Verified Customer Verified Customer

Report | Print