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Found Richard to be informative, helpful, not pushy and considerate of my needs. Professional in the full sense. considerate of my needs. Professional in the full sense. More

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I had an amazing experience with rich Boyd as my sales rep who helped me get into a good vehicle at a good price. I appreciate their hospitality rep who helped me get into a good vehicle at a good price. I appreciate their hospitality More

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I am very pleased with my recent car buying experience at Concord Nissan as the overall experience was actually enjoyable! Rich Boyd came highly recommended to me as a salesperson by friends and he did not Concord Nissan as the overall experience was actually enjoyable! Rich Boyd came highly recommended to me as a salesperson by friends and he did not disappoint. I appreciate his kind demeanor which made conversation with him very easy as he listened intently to my concerns and answered my questions with an apparent wealth of knowledge. I also highly recommend Rich Boyd and the Concord Nissan dealership for your next car buying experience. More

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Very easy process. No pressure transaction. All options were laid out clearly. Made the buying decision simple. No pressure transaction. All options were laid out clearly. Made the buying decision simple. More

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I was there for an oil change October 13th 2022 walked around the parking lot while I was waiting saw. 2016 Red Juke I asked about it and they got me a salesman Eich Boyd and he said we can make it open t around the parking lot while I was waiting saw. 2016 Red Juke I asked about it and they got me a salesman Eich Boyd and he said we can make it open that he did I came home with it traded my 2020 kicks in for the 2016 Juke couldn’t be happier at the right place at the right time that’s my second car I have bought from Rich Boyd at Concord Nissan everyone I dealt with thru the transaction was fantastic Thank you for making my day Love my Juke thanks Rich for making it happen and everyone else that was involved at Concord Nissan More

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Have purchased 4 vehicles from Concord Nissan and it is always easy, professional, and a great experience. always easy, professional, and a great experience. More

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I've worked with Rich Boyd at Concord Nissan 4 times now over about 10 years (I like current cars and have frequently changing needs). He's always been incredibly helpful and has my best interests in mind. over about 10 years (I like current cars and have frequently changing needs). He's always been incredibly helpful and has my best interests in mind. The service team is great as well. I've sent friends to Rich, too! I started working with Concord Nissan with pretty low credit and never having owned a car and now I own 2, have cosigned on one, own a home and a business, and I owe a lot of that to them! More

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Came in for service, check engine light was off. Following service the light was on, and I was told it would cost $100 to diagnose the issue. Creating a problem in a customer’s car and then expectin Following service the light was on, and I was told it would cost $100 to diagnose the issue. Creating a problem in a customer’s car and then expecting them to pay to fix it is dishonest and bad practice. I will never use this service center again. There are plenty of better shops in Concord. More

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The easiest most pleasant vehicle purchasing experience I’ve ever had...truly enjoyed it and am so happy with my new car!!! I will be back in the future for sure! Thank you! I’ve ever had...truly enjoyed it and am so happy with my new car!!! I will be back in the future for sure! Thank you! More

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I had gone to 6 different dealerships prior to visiting Concord Nissan. One even being a Nissan dealership where no one even acknowledged my presence after being on the lot for about 15 minutes. Concor Concord Nissan. One even being a Nissan dealership where no one even acknowledged my presence after being on the lot for about 15 minutes. Concord Nissan was my “one last stop ana then we are done for the day” dealership. Boy, am I happy I stopped. I was greeted with a friendly smile, even behind the mask, by my Salesmen Rich Boyd. Rich took the time to listen to my needs and wants and spent the time with me, explaining everything about the different models I was looking at. We even discussed all buying options from pre-owned to loans. He was super knowledgeable about all of the features that the different models offered and helped me to narrow down exactly what was important to me and what I could live without and ultimately figuring out that I was looking for the 2020 Rogue. The dealership didn’t have the exact model that I was looking for so they immediately began a search around New England to see if they could find one at another dealership that they could trade for to get me what I wanted, constantly keeping me in the loop as the process went on. Once they found my vehicle, the purchase process began. Rich started the process off with some paperwork, then off to the Finance Dept. I went. They were great to deal with too, providing easy and uncomplicated explanations of all the documents. Before I left I was introduced to a Service Advisor and he helped me set up my free 30 day check up appointment for the vehicle. When I see commercials about dealerships bragging about great customer service I sometimes chuckle. Let me assure those that are reading my review...it 100% is engrained in your experience at Concord Nissan. They truly are customer oriented through every step. You’d be crazy to go anywhere else if customer service is important to you! More

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