Dick Cook

Never had any issues with the sales staff. Dick is great and he’s good and what he does. He’s also the reason this isn’t a 1 star review. I probably will not return here because of Chad. The Dick is great and he’s good and what he does. He’s also the reason this isn’t a 1 star review. I probably will not return here because of Chad. The letter I received from Chrysler Capital stated that if I choose to buy my lease out, it just be done at a dealership. Once Chad discovered that I was using my own lender and not one of theirs, he seemed a lot less willing to help. Thankfully, Dick still made it happen and was willing to do it on a Saturday. My next big issue: when I leased the truck, I was given paperwork that stated free oil changes for life, and also a lifetime power train warranty. Apparently at My Chrysler, lifetime is not lifetime. Lifetime is the life of the lease. Very disappointed in the false advertising. Don’t fall for their “lifetime” promises. More

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The service I received at your dealership for oil change was very went well. Thank you very much looking forward to doing more business with your Dealership. was very went well. Thank you very much looking forward to doing more business with your Dealership. More

by wyrembelskifamily Verified Customer Verified Customer

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Good friendly people that help you find the vehicle that best suits you for your needs best suits you for your needs More

by JEFFTHALLERJR85 Verified Customer Verified Customer

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Always great service at My Chrysler Dodge Jeep Ram Fiat in Mt. Pleasant. Very attentive, and makes the process easy! in Mt. Pleasant. Very attentive, and makes the process easy! More

by C.MURPHY Verified Customer Verified Customer

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Dick did an amazing job. Was a pleasure to work with him and with Chad. Process went smoothly. Was a pleasure to work with him and with Chad. Process went smoothly. More

by Len Verified Customer Verified Customer

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They had my car in the shop and didn’t fix everything and I get my car back after they just cleared my codes and soon as I start driving again my check engine light came right now on with a list of things wr I get my car back after they just cleared my codes and soon as I start driving again my check engine light came right now on with a list of things wrong I don’t recommend them or car import who is with them just in different town More

by LINDSEY.LEWIS Verified Customer Verified Customer

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After hitting a deer we were in a pinch and needed a new vehicle right away. Dick was super helpful as well as the rest of the team. They really made us feel like family and we will be buying our next veh vehicle right away. Dick was super helpful as well as the rest of the team. They really made us feel like family and we will be buying our next vehicle from them for sure! More

by Chris Benjamin Verified Customer Verified Customer

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Starting to appreciate the service more and more, one thing for sure, BRENNEN HOOPER is a key component in my trust in this service department to be able to get our trucks fixed in a timely fashion we ar thing for sure, BRENNEN HOOPER is a key component in my trust in this service department to be able to get our trucks fixed in a timely fashion we are 24/7 company and its very important that our supervisors can be in a dependable vehicle, and be ready to rock at all times, i just want to revisit the fact that Brennen Hooper is a pleasure to work with, he communicates band works hard to get us up and running. More

by CRAIG R Machuta Verified Customer Verified Customer

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Place needs a remodel but the service was great! The service was pronominal! Quick and nice experience! The service was pronominal! Quick and nice experience! More

by jhall Verified Customer Verified Customer

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This dealership is very helpful and has excellent customer service. The salesman who helped me obtain my vehicle loan was very informative and knowledgeable. I really appreciated all the help and the customer service. The salesman who helped me obtain my vehicle loan was very informative and knowledgeable. I really appreciated all the help and the interaction with the entire team. More

by rabyr1j Verified Customer Verified Customer

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