Dick Barker

Kirk Anderson gets very high marks from me on my recent purchase of a preowned 2018 AMG GTC. The responses to my texts and calls were always without delay and he supported me through several issues includi purchase of a preowned 2018 AMG GTC. The responses to my texts and calls were always without delay and he supported me through several issues including the fact that I am in New York, the dealership is in Illinois, and the car was destined for my home in Florida! I had interaction as well with others at the dealership and was impressed positively across the board with everyone there. This has been one of the most pleasant experiences with a car dealership in what is now my fiftieth year of car ownership! More

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I came in Nov 2022 to purchase a Mercedes Benz G63 - The car was going under my business name and was processed that way with financing through Mercedes Benz Financial however once the reporting went throug car was going under my business name and was processed that way with financing through Mercedes Benz Financial however once the reporting went through it went under my personal credit information which was not how we processed the contract or paperwork. I've attempted to work with finance manager Michael S and have reached out to every person with "supervisory titles" there to only be ignored including VP Bill O, and managers such as Michael C, Thomas, Vlad, Matt, Mike JR, Kevin and Dick. This deal has turned into such a mess - I also had my vehicle registration done incorrectly (no surprise) and when I paid the additional fee for the Mercedes ME additional features the product specialist Alex G registered it to a different vehicle not my own - so now a different customer is enjoying the services I paid for and I was not refunded. Its been a mess from start to finish and tbh I regret bringing my services here. Today I formally filed a complaint with the BBB for mediation to see if someone wants to start doing their job correctly and assist with the mistakes that occurred here. Be careful and consider Flecher Jones instead because its a mess here and if a business owner do not expect them to understand and work with you if your putting your car under your business name. More

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He did a pretty good job. I will definitely come back to purchase my S class I will definitely come back to purchase my S class More

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Great service even on an out of state transaction. I really appreciated the attention to service excellence that the team displayed. They clearly care about customer satisfaction and going the extra mi really appreciated the attention to service excellence that the team displayed. They clearly care about customer satisfaction and going the extra mile. More

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Dealer selection is excellent. Had just what I was looking for. Salesman was tops. Sales manager has an edge. Not any charm which goes a long way to enhancing experience head cashier was efficient and looking for. Salesman was tops. Sales manager has an edge. Not any charm which goes a long way to enhancing experience head cashier was efficient and z hoot valet was excellent. More

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Both the dealership and the salesman worked hard to make sure everything was perfect. When there was a minor paperwork issue they resolved it quickly. They went out of their way to make the buying experienc sure everything was perfect. When there was a minor paperwork issue they resolved it quickly. They went out of their way to make the buying experience as hassle free as possible. I recommend them highly! More

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I would most definitely recommend this dealership. The staff, management, client advisors and sales team were all knowledgeable as well as helpful when it came to purchasing my vehicle. Tim my client advi staff, management, client advisors and sales team were all knowledgeable as well as helpful when it came to purchasing my vehicle. Tim my client advisor was highly persistent with finding me the right vehicle. 5 stars ⭐️⭐️⭐️⭐️⭐️ More

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Very happy with C Class purchased from Tim McGrath. Also always have good service with Wojciech Rogoz. Thank you guys for excellent experience. Very satisfied always have good service with Wojciech Rogoz. Thank you guys for excellent experience. Very satisfied More

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Everyone was cooperative and courteous. They even help me with a problem after the sale. I would buy from them again. The young man Dominic that picked up my car and returned it back to me was a real gentlem with a problem after the sale. I would buy from them again. The young man Dominic that picked up my car and returned it back to me was a real gentleman. I guess he was a porter. Very nice guy. More

by Lynne Verified Customer Verified Customer

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Julio Ramirez is an exceptional advisor who truly caters to his clients with a personal touch that is second to none. He is truly an asset to the company. I am a interventional cardiologist/electrophysio to his clients with a personal touch that is second to none. He is truly an asset to the company. I am a interventional cardiologist/electrophysiologist and founder of Sudden Cardiac Dearh Awareness Foundation and the founder of Elite Cardiology who is obsessive compulsive about service quality which is the most vital aspect of quality measures and I was thoroughly impressed with the leadership personnel at Ziegler. Without hesitation I highly recommend Ziegler as the dealership of choice if service quality is an expectation. I have gone to Motorwerks for years but will be switching to Ziegler due to exceptional service quality and a personal touch that clients truly deserve . Again Julio Ramirez exemplify and defines leadership as an advisor !! Paul Nguyen, MD, MS More

by PAULNGUYENMD Verified Customer Verified Customer

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