Diane Braun
Diane Braun at Mazda Of Lodi

Diane Braun

Internet Manager

Mazda Of Lodi

130 US Highway 46 East
Lodi, NJ 07644

4.8
186 Reviews
4.8

186 Reviews

Write a Review

186 Reviews of Diane Braun

October 02, 2024

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Easy to schedule, the area to wait is very clean and comfortable so I had no issues staying there to wait for my car. More

by Eileenc125
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2024

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business, Eileen, and hope to see you again soon!

September 29, 2024

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I belive that my car needs an alignment and because it's not 5000 miles they didn't want to do it. I seen how they drive thw cars from their parking lot they go through the curve very fast. So if they did More

by SOTOMARIXA2
Service Price Transparency
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Recommend Dealer
No
Sep 30, 2024

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 12, 2024

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Rosie or Rosa I don’t remember we her name was excellent because she was very kind! More

by ifeoma.odoemena1
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Recommend Dealer
Yes
Sep 12, 2024

Mazda Of Lodi responded

Thank you! appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

September 03, 2024

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Very excellent service very quick vey detailed very professional outstanding love my car the dealer had what we wanted Thank you Mazda of Lodi More

by NEWFAB
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Recommend Dealer
Yes
Sep 04, 2024

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

August 04, 2024

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Great experince overall and my expectation were definitely met by you guys. Love all of it More

by FRANKTORRES0
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Recommend Dealer
Yes
Aug 05, 2024

Mazda Of Lodi responded

Thank you, Frank, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

May 30, 2024

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Fantastic, attentive, efficient, and considerate service. The service manager thought about all my needs. This was a great experience! More

by tarpk
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Recommend Dealer
Yes

Other Employees Tagged: Marlon Roberts, Jennifer Perez

May 31, 2024

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Diane and our team, and we look forward to working with you again.

May 16, 2024

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Very disappointed. I got into a new lease where there is a problem with the car and they don’t fix it. I’ve been there for the same issue 4 times and there’s no resolut More

by HPB.14
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mateo Martinez, Jeff Imparato

May 19, 2024

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out.

May 12, 2024

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Everyone is helpful, efficient and very personable. I feel like the staff go above and beyond to deliver outstanding customer service More

by JJMURPHY1822
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Recommend Dealer
Yes
May 12, 2024

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

May 01, 2024

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Excellent service thanks to Jennifer for the help during the purchase process and to her husband for teaching me the features and technology of my new Mazda CX-90. Thank you very much guys and Mazda of Lodi More

by antonioaybarm
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Imparato, Marlon Roberts, Jennifer Perez , Rick Maher

May 02, 2024

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with Jennifer and our team. We're glad to hear we delivered such a great experience!

April 22, 2024

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Employee Rating

Amazing service always :) I made my appointment at the wrong location and they still work with me to get my car in day of. More

by remycandee
Recommend Dealer
Yes
Apr 22, 2024

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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