Dealership Experience
2 yrs, 4 mos
Languages Spoken
Spanish
83 Reviews
Write a Review83 Reviews of Diana Matehuala
November 16, 2024
Dealership handled a seatbelt warranty claim properly. I highly recommend this service center. Although I had to wait for the part to be ordered, the customer service experience was great. I highly recommend this service center. Although I had to wait for the part to be ordered, the customer service experience was great. More
Other Employees Tagged: Victor Mercado
November 10, 2024
Was a great experience consulted with Latoya who was very helpful with explaining the process and letting me know that my required repairs were covered through my initial warranty…… great service 🥳!!!!!!! helpful with explaining the process and letting me know that my required repairs were covered through my initial warranty…… great service 🥳!!!!!!! More
Other Employees Tagged: Victor Mercado, Latoya Thompson, Katie Lovos
November 05, 2024
Honda peoples do great work that why I keep coming back and they also make their Cusmter happy and they also make their Cusmter happy More
Other Employees Tagged: Victor Mercado, Latoya Thompson, Katie Lovos
October 30, 2024
Good and fast service ………………… some of the staff are very helpful and nice . Gets the work done helpful and nice . Gets the work done More
Other Employees Tagged: Katie Lovos
October 16, 2024
In the past they have lied and said they did an inspection on my car which was a lie I should have filed a complaint. How I know is look at the records. Then this time they left someone else car Ke inspection on my car which was a lie I should have filed a complaint. How I know is look at the records. Then this time they left someone else car Key in my car instead of picking them up they asked me can I bring it back I said no I was informed that the manager was going to call me no one has ever reached out More
October 13, 2024
Love Katie's bright attitude. And the service department was amazing. Love going here for service And the service department was amazing. Love going here for service More
Other Employees Tagged: Victor Mercado, Latoya Thompson, Katie Lovos
October 12, 2024
The service is excellent. All of my questions are always answered.the workers are very helpful , and warm All of my questions are always answered.the workers are very helpful , and warm More
Other Employees Tagged: Damion Moncrieffe , Mario Michel, Ivan Then, Victor Mercado, Latoya Thompson, Katie Lovos
September 29, 2024
I was so impressed by the level of personal attention and care. Latoya Thompson was a life saver in explaining the insurance process, answering my many questions, dealing with the insurance agent (who told m care. Latoya Thompson was a life saver in explaining the insurance process, answering my many questions, dealing with the insurance agent (who told me he was also so impressed with her knowledge and care) and her keeping me updated. I will definitely recommend Bronx Honda service center to others. More
Other Employees Tagged: Victor Mercado, Latoya Thompson, Katie Lovos
September 21, 2024
Well I bought my car in for oil change and to get a service check never been so disappointed I know my windshield wipers wanted to change nothing my coolant sensors wasn’t working they gave me back my service check never been so disappointed I know my windshield wipers wanted to change nothing my coolant sensors wasn’t working they gave me back my car nothing but yet I was told my timing belt need to be changed with out you checking anything on my car just disappointed ☹️ More
Other Employees Tagged: Victor Mercado, Latoya Thompson, Katie Lovos