Diana Loncar

Service was good and fairly quick - they were in a hurry to close. It was Saturday. I assume everything checked out ok. No one said anything otherwise. to close. It was Saturday. I assume everything checked out ok. No one said anything otherwise. More

by mamagoun Verified Customer Verified Customer

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SAM HULL If you want to work with someone who is infinitely patient, kind and competent, ask for SAM HULL. I know nothing about cars but he encouraged me to a If you want to work with someone who is infinitely patient, kind and competent, ask for SAM HULL. I know nothing about cars but he encouraged me to ask all the questions I needed to ask and he answered knowledgeably. Supremely satisfied with this excellent employee. More

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Great experience Thank you to Toyota Santa Monica for making sure I had a great experience in returning my leased car and getting a new one with the help of Diana Lonc Thank you to Toyota Santa Monica for making sure I had a great experience in returning my leased car and getting a new one with the help of Diana Loncar, she made it all easy for me. More

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Diana Loncar I was ready to lease a new car, more specifically, a car I had my eye on for quite awhile. A Prius. The moment I walked in Santa Monica Toyota I was I was ready to lease a new car, more specifically, a car I had my eye on for quite awhile. A Prius. The moment I walked in Santa Monica Toyota I was treated with courtesy and professionalism. Diana Loncar walked me through my first lease and I was so impressed with her candor and generous demeanor that upon departure I referred her to 2 of my friends that were interested in Prius also. After my experience going through the process of leasing my beautiful car and the follow-through to insure all my expectations were met I think I will continue to be a loyal customer to Toyota and Diana Loncar in particular. More

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Superb salesperson This is the third car in the past three years that I bought from this dealer, and Diana Loncor was my sale person each time. I wouldn't deal with any This is the third car in the past three years that I bought from this dealer, and Diana Loncor was my sale person each time. I wouldn't deal with anyone else-what a pleasure!!! More

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Quick and painless Diana made everything extremely enjoyable and quick. She was awesome! I would go back again and again to get a car from her. Thanks for everything ! Diana made everything extremely enjoyable and quick. She was awesome! I would go back again and again to get a car from her. Thanks for everything ! More

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This is the first time I purchased on line, and Diana was godsend. I worked out a price and availability by email before going to the dealership. She was honest and insightful, and answered all my questions godsend. I worked out a price and availability by email before going to the dealership. She was honest and insightful, and answered all my questions in detail. She referred me to good sources of information for the vehicle that were objective and helpful (for aftermarket equipment). You made sure I drove the vehicle (an FJ Cruiser) early in the process to make sure I was comfortable with my choice. There was absolutely no haggling over price once it was set on line. I appreciated that she informed me of all of the options, including ones not on the internet. In the end, I was able to collect my vehicle after about an hour at the dealership. It was a terrific experience at Santa Monica Toyota, primarily because of Diana. I guess the best part for me was the low pressure nature of the process. I will use online exclusively for any future vehicle purchases. More

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Our salesperson was personable, competent, knowledgeable and helpful but not pushy. I felt very comfortable with Diana and we both felt that she was fair. I had shopped around before going close to home b and helpful but not pushy. I felt very comfortable with Diana and we both felt that she was fair. I had shopped around before going close to home because I figured in this area everything would be more expensive. That was not my experience. We got a good deal and great service. We'd go back. The only thing I wasn't wild about for the trade-in offer but that happened in a different department. I didn't like what they offered so I sold the car on Craig's list and got an extra $2,000. More

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