Diana Castillo
Diana Castillo at Access Ford of Corpus Christi
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Diana Castillo

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.7
88 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.7

88 Reviews

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88 Reviews of Diana Castillo

November 06, 2024

Dealership Rating
Employee Rating

From my first impressions since the beginning where me and my fiancée were purchasing a new vehicle, everyone was very kind and carried themselves well. Everyone that we encountered were very helpful and More

by NoahGutz70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales

Nov 07, 2024

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're delighted to hear that our team provided excellent service and made the car-buying process smooth for you and your fiancée. Enjoy your new vehicle, and we look forward to assisting you again in the future!

October 29, 2024

Dealership Rating
Employee Rating

The salesman really helped out us out. Answered all our questions. I recommend anyone looking for a vehicle, to come here. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Harris, Golden Gonzales

Oct 30, 2024

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi was able to assist you and answer all your questions. Thank you for recommending us, and we hope you're enjoying your new vehicle!

October 29, 2024

Dealership Rating
Employee Rating

Dealership was nice and quick they were very nice and got me approved for my new vehicle and was impressed on how nice it was More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Young , Ray Ortiz

Oct 30, 2024

Access Ford of Corpus Christi responded

Tony, we're delighted to hear that you had a smooth and pleasant experience at Access Ford of Corpus Christi. Enjoy your new vehicle!

October 27, 2024

Dealership Rating
Employee Rating

Amazing, especially with lindsay Salinas who sold me the truck. Very informative and helpful. I will continue to come here for future vehicle's More

by JOSEPHRODRIGUEZ801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nichole Harris , Lindsay Salinas

Oct 28, 2024

Access Ford of Corpus Christi responded

Joseph, we're delighted to hear that Lindsay provided such informative and helpful service at Access Ford of Corpus Christi. We look forward to assisting you with your future vehicle needs!

October 26, 2024

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Employee Rating

Very good dealership soon as I walked in I was greeted by Ray Ortiz very nice man and he helped me get approved for the car I wanted would highly recommend this dealership More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Ortiz

Oct 28, 2024

Access Ford of Corpus Christi responded

Tony, we're delighted to hear that Ray provided you with such a welcoming experience at Access Ford of Corpus Christi. Thank you for recommending us and enjoy your new car!

October 20, 2024

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Employee Rating

Great service and Great customer service, Great communication when needed help with issues with vehicle. More

by Santana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Lerma

Oct 21, 2024

Access Ford of Corpus Christi responded

We're delighted to hear you had a positive experience with our team at Access Ford of Corpus Christi! Thank you for highlighting the great service and communication. We're here whenever you need us!

October 19, 2024

Dealership Rating
Employee Rating

Wish I could give it 0 stars. Lacked the simplest thing you can give a customer which is communication. (Mainly sales associate Terry) I can’t wait to tell everybody I know to tak More

by XAVIERMARTINEZ0923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 22, 2024

Access Ford of Corpus Christi responded

Thank you for your feedback, Xavier. I'm truly sorry to hear about your experience with communication during your visit. We value our customers and strive for transparency in all our interactions. I understand your frustration, and I would appreciate the opportunity to address your concerns directly. Please reach out to me at ggonzales@lithia.com so we can work towards a resolution. Best regards, Golden Gonzales Sales Manager ggonzales@lithia.com

October 01, 2024

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Excellent and friendly customer service. As a returning customer, we would recommend our friends to go to Access for their next vehicle purchase. More

by KELRAERAE56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Chavera

Oct 02, 2024

Access Ford of Corpus Christi responded

Thank you for the recommendation and your continued support! We're delighted to hear that our team at Access Ford of Corpus Christi provided excellent service. Looking forward to assisting your friends with their future vehicle purchases!

September 30, 2024

Dealership Rating
Employee Rating

I’ve taken my bronco in multiple times for transmission and now my stereo keeps freezing. They said it was fixed but froze up again this weekend. Would really love to drive my vehicle and it perform the wa More

by ABELENCINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Buentello , Adrian

Oct 02, 2024

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. I apologize for the ongoing issues with your Bronco’s transmission and stereo. I understand how frustrating it must be to experience these problems repeatedly. I’d like to personally ensure we get this resolved for you. Please contact me directly at adamrodriguez@lithia.com so we can address these concerns and get your vehicle performing as it should. Best regards, Adam Rodriguez Service Manager adamrodriguez@lithia.com

September 28, 2024

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Employee Rating

Mr. Ray helped us and did a great job. He was very knowledgeable and kind. More

by WILLIAM.N.FIGUEROA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nichole Harris

Sep 30, 2024

Access Ford of Corpus Christi responded

Thank you for your wonderful feedback, William! We're delighted to hear that Mr. Ray provided you with knowledgeable and kind service at Access Ford of Corpus Christi. We appreciate your support and look forward to assisting you again in the future!

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