Diana Castillo
Diana Castillo at Access Ford of Corpus Christi
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Diana Castillo

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.8
110 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.8

110 Reviews

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110 Reviews of Diana Castillo

April 07, 2025

Dealership Rating
Employee Rating

Everyone was very professional and polite. My service was completed in a very reasonable time. 10 out of 10 rating. More

by WARD0802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Access Ford of Corpus Christi responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Access Ford of Corpus Christi provided professional and timely service. We appreciate your support and look forward to serving you again in the future!

April 02, 2025

Dealership Rating
Employee Rating

Excellent service, very quick delivery and very thorough throughout the buying process, very highly recommended More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Young , Ray ortiz

Apr 03, 2025

Access Ford of Corpus Christi responded

Thank you for the glowing review! We're delighted to hear that our team at Access Ford of Corpus Christi provided excellent service and a smooth buying process. We appreciate your recommendation!

March 31, 2025

Dealership Rating
Employee Rating

The experience of buying the vehicle was great , although when the car needed to be detailed I was told to bring it back since it was the weekend . When we did take it back on Tuesday the salesman Jacob Cha More

by TACO_CAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad to hear your initial experience with buying the vehicle was great. We apologize for the delay in getting the detailing and tow hitch information handled, and we will make sure to address this with Jacob and the team. Your satisfaction is important to us, and we appreciate your patience. Please feel free to reach out if you need anything further. We look forward to assisting you again at Access Ford of Corpus Christi!

March 27, 2025

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Employee Rating

Disappointed with window tint in that I was not given options. Did not notice any difference before and after tinting. Also, I was charged almost $4000 for the window tinting and spray on bed liner and w More

by MDEMORAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Chaverra

Mar 28, 2025

Access Ford of Corpus Christi responded

Thank you for your feedback. I’m sorry to hear about your disappointment with the window tinting and pricing transparency. We strive to ensure our customers are fully informed about their options and costs. Please reach out to me directly so we can review your concerns and find a resolution. Best regards, Charles Jett General Manager charlesjett@lithia.com

March 21, 2025

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The costumer service was excellent. The sales person was very thorough and courteous. Wonderful service and satisfied. More

by RITAHERNANDEZ440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nichole Harris

Mar 24, 2025

Access Ford of Corpus Christi responded

Rita, we're delighted to hear you had an excellent experience with our team at Access Ford of Corpus Christi. Thank you for the kind words and support!

March 21, 2025

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Employee Rating

Fast and easy transaction. I was treated like a very important customer even though I have troubled credit. More

by dropem525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that you felt valued during your visit at Access Ford of Corpus Christi! Our team is committed to providing exceptional service for all customers. Thank you for sharing your experience with us!

February 15, 2025

Dealership Rating
Employee Rating

Jacob helped me a lot & worked with me to get the best deal. Would recommend 100 percent. More

by LorenzoH5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales , Jacob Chavera

Feb 17, 2025

Access Ford of Corpus Christi responded

Thank you for the great review, Lorenzo! We’re thrilled to hear that Jacob was able to help you find the best deal. We really appreciate your recommendation and look forward to assisting you again at Access Ford of Corpus Christi!

February 14, 2025

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Employee Rating

Had a great experience purchasing the vehicle without a lot of waiting time. Pleasant employees to deal with. More

by JRGONZALEZ_AFD251
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales

Feb 19, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that your vehicle purchase was smooth and efficient at Access Ford of Corpus Christi! Our team is committed to providing a pleasant experience, and we appreciate your feedback. Enjoy the new ride!

February 13, 2025

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Employee Rating

I was very surprised on how quick the process was and I was very happy on how fast and professional things got taken care off I would definitely recommend others to visit this location. More

by IZADORADOLUNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rey

Feb 14, 2025

Access Ford of Corpus Christi responded

We're so glad to hear that your experience at Access Ford of Corpus Christi was quick and professional! Thank you for recommending us, and we look forward to assisting more customers like you in the future.

January 21, 2025

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Employee Rating

Great customer service! Attentive, respectful, and met my needs as a customer. Sandra and Diana were absolutely amazing! More

by JACKIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales , Sandra Castillo

Jan 22, 2025

Access Ford of Corpus Christi responded

Jackie, we're delighted to hear that Sandra and Diana provided you with such attentive service at Access Ford of Corpus Christi! Thanks for sharing your experience with us.

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