14 Reviews
Write a Review14 Reviews of Diago Trujillo
November 19, 2024
When I arrived it was after a frankly poor experience from Mazda next door. I was not looking for a new car and really just wanted to see the interior of an ioniq 5, as photos were not great. Dioago desp from Mazda next door. I was not looking for a new car and really just wanted to see the interior of an ioniq 5, as photos were not great. Dioago despite my best efforts saw me and came over. Without any fuss or an hour of paper work(unlike Mazda) just let me see the car, took me on a test run. I told him I was maybe thinking about a used one but was still undecided amongst three choices. He kept my number personal who I wouldn't be harassed like Mazda did, and over a week of communicating to me on text messages, I wound up back at the dealer, signing papers on a new 2024 ioniq 5 AWD limited. I would not have bought this car of it want for him, and the way he handled our interactions, and his personality. I wasn't looking for a new car, I want budgeting for one, but he got me on one anyway, I didn't regret that. They also worked with me for awhile to make the financing work inside of my budget making sure I didn't have to compromise on anything. The other dealerships were pushy, kept trying to have me move onto the next step, made me sign paperwork that work that took me nearly two hours just to sit in the car, which I was to tall to operate, and even know that was plainly visible and I said so, was still pressured into trying to do a test drive, the manager came out and kept trying to push vehicles on me I didn't want, and for a solid month I kept getting texts and calls and emails non stop. It was frustrating. My experience here was 100% different. No pressure, no intrusive info collecting, no trying to sell me things I didn't want. I cannot overstate how crucial the relationship dioago formed with me made this sale happen. The casual, corporate free approach, the entire personality of the man, and the respect for my time, wants, and emotion was second to none . Hyundai doesn't have a fantastic dealer reputation in general, but this location made me feel confident on sticking with them, even though I was aware of other dealerships offering better discounts. I'm the end, it wasn't the reputation of the brand, the car, or other factors that sold me my car, out was my sales rep. More
Other Employees Tagged: Michael Zwaan
October 28, 2024
Chase was very helpful and explained the process of the purchase in detail. We were pleased with the efforts everyone made for our trade in and vehicle purchase. purchase in detail. We were pleased with the efforts everyone made for our trade in and vehicle purchase. More
Other Employees Tagged: Michael Zwaan
October 27, 2024
First time ever going to a dealership telling them exactly what I wanted and getting just that! My salesman Diago was amazing he’s a man of his word and I was very impressed! I would recommend this de exactly what I wanted and getting just that! My salesman Diago was amazing he’s a man of his word and I was very impressed! I would recommend this dealership to everyone in need of a nice car! Don’t pass them up. More
October 19, 2024
Very knowledgeable and helpful. Treated us with respect explained the many features of this model Treated us with respect explained the many features of this model More
Other Employees Tagged: Chris Yslas, Jeff Simpson
October 18, 2024
Excellent communication. Very efficient and knowledgeable. Purchase was very easy. All personnel were polite and helpful. Great experience Very efficient and knowledgeable. Purchase was very easy. All personnel were polite and helpful. Great experience More
Other Employees Tagged: Chris Yslas, Jeff Simpson
September 23, 2024
Both Diago and Tanner both went above and beyond to ensure that my purchase of my 2025 Hyundai Santa Cruz went flawlessly. Nothing was too much trouble. Highly recommend these guys. ensure that my purchase of my 2025 Hyundai Santa Cruz went flawlessly. Nothing was too much trouble. Highly recommend these guys. More
Other Employees Tagged: David Cossairt, Tanner Chili
August 25, 2024
I had an outstanding experience with Diago. From the start, he was friendly and attentive, really taking the time to answer my questions. He made the entire buying process smooth and I truly a From the start, he was friendly and attentive, really taking the time to answer my questions. He made the entire buying process smooth and I truly appreciate the effort he put in to secure a great deal for me. More
Other Employees Tagged: Chris Yslas