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434 Reviews of Di Wu
May 18, 2025
Daniel Llamas was amazing, did everything in his power to do the right thing and take care of the customer. One of your associates that helped with the car lines was also amazing, made small jokes for myself do the right thing and take care of the customer. One of your associates that helped with the car lines was also amazing, made small jokes for myself and my daughter to kill time as the line was a little long. W appreciated his humor and smile. Will continue to get my car serviced here and hopefully buy a future car here as well. Thank you Daniel and Wondries More
by Alflores0906
Verified CustomerOther Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez, Daniel Llamas
May 13, 2025
I ended up going to another dealer to address one of the two issues my engine is experiencing — specifically, the oil pump problem. I had previously informed Mr. Di about this issue and even mentioned that two issues my engine is experiencing — specifically, the oil pump problem. I had previously informed Mr. Di about this issue and even mentioned that BMW has a TSB related to it. The problem involves the engine not reading oil pressure properly due to a plastic component inside the oil pump. Unfortunately, Mr. Di was dismissive when I tried to explain this. He interrupted me, saying, “I’m speaking, let me talk,” which I found quite rude and unprofessional. Despite my explanation, he insisted the issue was with the engine itself and advised me to continue driving the vehicle with a faulty oil pump — which is both unsafe and irresponsible. It became clear to me that Mr. Di may not fully understand how an oil pump functions. He focused more on oil consumption rather than addressing the lack of oil pressure, which was the more immediate concern. I don’t like speaking negatively about anyone, but this experience was very frustrating and disappointing. More
by SWTWHITETYPER
Other Employees Tagged: Di Wu
May 11, 2025
Excellent support and communication. All personnel are very helpful and attentive. The only concern is the prolonged wait due to vast amount of customer. All personnel are very helpful and attentive. The only concern is the prolonged wait due to vast amount of customer. More
by Chris
Other Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez, Matthew Ham
May 10, 2025
I had a wonderful experience having my car taken care off,and Mr.Di Wo was very helpful and a true professional, I will definitely recommend you to friends and family thank you off,and Mr.Di Wo was very helpful and a true professional, I will definitely recommend you to friends and family thank you More
by mariasol3364
May 10, 2025
I usually bring my car to Todd for service. When I do that I know that I will get the best service by Todd and I am never disappointed. Thanks to the entire service department at Toyota. When I do that I know that I will get the best service by Todd and I am never disappointed. Thanks to the entire service department at Toyota. More
by MILACHOLICH
Other Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez
May 09, 2025
Mostly as expected. A bit crowded. Could prioritize people with appointments as I had to wait 15 mins after my appointment to get support. A bit crowded. Could prioritize people with appointments as I had to wait 15 mins after my appointment to get support. More
by STEPHEN.K.HSU
Other Employees Tagged: Di Wu
May 08, 2025
Good too much recommendations when just wanted yearly maintenance expensive to fix skilled nice people maintenance expensive to fix skilled nice people More
by IMPEPEBRCE
Other Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez
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