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Di Wu
Di Wu at Wondries Toyota
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Di Wu

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.6
288 Reviews
4.6

288 Reviews

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288 Reviews of Di Wu

January 23, 2025

Dealership Rating
Employee Rating

Be responsible, serve with a smile, work actively, and complete the finishing touches.，very good. More

by 6127frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Wondries Toyota responded

6127frank, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as our customer.

January 17, 2025

Dealership Rating
Employee Rating

Very professional keeping me updated on what is going on with my vehicle and let me know what is recommended and what needs to be done. More

by BIRDIE_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Nelson Samson, David Jackson, John Kan, Jason Pysher, Ramon Elias Jr, Todd Tamaki

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Jan 17, 2025

Wondries Toyota responded

Birdie_22, thank you for servicing with us and providing feedback. We are happy to hear you were well informed during the service process. We appreciate your business and value you as our customer.

January 17, 2025

Dealership Rating
Employee Rating

I’ve known Kanika as a service advisor for years. She was also at the previous building. I feel comfortable in her hands. More

by TIMEOFLIGHT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Nelson Samson

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Jan 20, 2025

Wondries Toyota responded

TimeOFlight2, thank you for servicing with us for many years. We are happy Kanika and team continue to take great care of your automotive needs and that you feel comfortable with service provided. We appreciate your business and value you as our customer.

January 16, 2025

Dealership Rating
Employee Rating

Dealership needs to do a better job at cars being serviced. Shouldn’t take a day and a half to get an update and the customer being the one to call Toyota service for an update. More

by DIAROBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 17, 2025

Wondries Toyota responded

DiaRobe, thank you for servicing with us and providing feedback. We strive for service excellence and apologize we have fallen short this time. We appreciate your business and value you as a customer.

January 14, 2025

Dealership Rating
Employee Rating

Very accurate service. Di is very friendly. The whole team is awesome, including the one who checked me in, and the manager helped out too More

by SUHLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kan

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Jan 15, 2025

Wondries Toyota responded

Suhline, thank you for servicing with us. We are happy to hear Di and team were so helpful. We appreciate your business and value you as our customer.

January 10, 2025

Dealership Rating
Employee Rating

Professional and thorough explanation of problems. Always keeps you up to date with car and options. More

by GOMEZWENDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Tamaki

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Jan 13, 2025

Wondries Toyota responded

GomezWendy1, thank you for servicing with us and providing feedback. We are happy to hear you had a professional service experience. We appreciate your business and value you as a customer.

January 09, 2025

Dealership Rating
Employee Rating

Horrible customer service ,couldn’t use my $50 gift card that was issued to me by mail… More

by GABESTEPH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 09, 2025

Wondries Toyota responded

Hello Gabesteph2, Thank you for servicing with us. We are sorry for your disappointment about not being able to use the $50.00 gift card. Although we encourage use of gift cards, there are certain restrictions such as inability to use on an already discounted services, as noted on the back of card. Also a good to date on front of card. We appreciate your business and value you as a customer.

January 06, 2025

Dealership Rating
Employee Rating

Wondries was very accommodating. They allowed me to walk-in with my car for service. The prices were fair and the service was amicable. More

by Chris P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Wondries Toyota responded

Chris P, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as our customer.

January 04, 2025

Dealership Rating
Employee Rating

The service is always excellent and accommodating. Easy in and easy out every time we have to visit the dealership More

by LAJEN213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 06, 2025

Wondries Toyota responded

LAJEN213, thank you for servicing with us once again. We are happy to hear you had an easy in, easy out experience again. We appreciate your business and value you as our customer.

January 03, 2025

Dealership Rating
Employee Rating

Good dealership. Big and clean waiting room. Nelson Good advisor. I always did my car oil change and service More

by VWIDJAJA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson, Jason Pysher, Todd Tamaki

Report | Print
Jan 06, 2025

Wondries Toyota responded

VWIDJAJ07, thank you for servicing with us and providing feedback. We are happy to hear Nelson provided you with good service. We appreciate your business and value you as our customer.

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