Devin Kroll

Great and smooth transaction. Very happy with the dealership and will buy all of my future vehicles there. Very happy with the dealership and will buy all of my future vehicles there. More

by BHENN369 Verified Customer Verified Customer

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Ciocca was very forthcoming and accommodating and fair. They were upfront and made everything as simple as possible. They were upfront and made everything as simple as possible. More

by TRACEY.COHEN Verified Customer Verified Customer

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Extremely helpful, and honest. Also followed up with every question until I was fully satisfied . Also followed up with every question until I was fully satisfied . More

by RISINGPJ Verified Customer Verified Customer

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Found the perfect Mustang GT I was looking for. Outstanding customer service. Pleasure to do business with. Outstanding customer service. Pleasure to do business with. More

by STEVERUTH1 Verified Customer Verified Customer

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Customer service is their biggest issue. Lots of little things that added up to a poor experience. For example, the truck I purchased was from one of their other locations about 10 minutes u Lots of little things that added up to a poor experience. For example, the truck I purchased was from one of their other locations about 10 minutes up the road. They knew I was coming in that morning to test drive it, so that had it ready at my preferred and closer dealer. That said, once I made the decision and negotiated the deal to purchase it, they informed me that they had only brought one key for the truck down from the other location and that they would need me to come back to get the other key. What!?! Really?? I said no, “if I have too, I’ll drive the 10 minutes up the road to get the other key”. Honestly, I figured they’d realize how silly it was to make me come back and send someone the 10 minutes to grab it. Nope! They made me drive 10 minutes one way, out of my way, to get my own key to a truck they just sold me!!! For real! Clearly management is either unaware or just doesn’t care. This is just one example of the poor client experience shown by them. At the end of the day, they made an OK deal on the truck, but always check the financing afterwards! I’ve already shopped it and found a better deal at another location. Going to refi and shave a year off my loan for not much more than I’m paying. So far, with 150 miles in, I do love my F150! More

by TONYCARTOLARO Verified Customer Verified Customer

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I live in Alaska and traveled to Ciocca in PA because they had the right truck to replace my totaled F-150. Bought a 2020, nicely equipped XLT. The experience was excellent. I’m sad I cannot participate they had the right truck to replace my totaled F-150. Bought a 2020, nicely equipped XLT. The experience was excellent. I’m sad I cannot participate in the extras (warranty, oil changes) that came with the deal. Honest dealer, knowledgeable and responsive to all my questions and concerns. They have a personable approach and attitude, not so corporate like many dealers I’ve dealt with. I could have purchased my F-150 anywhere in the nation but found the right deal at Ciocca. Would certainly give them future business. Rich Masters Anchorage, AK More

by RMAST47 Verified Customer Verified Customer

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They have a fiendly staff and great service team. I schedule my services as I wait and they always complete the job in a minimal amount of time. I schedule my services as I wait and they always complete the job in a minimal amount of time. More

by MIKEHRICAK Verified Customer Verified Customer

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The crew at Ciocca Souderton was just the right amount of hands on and helpful. They made buying my first car on my own a comfortable process hands on and helpful. They made buying my first car on my own a comfortable process More

by SAM.SALEMNO Verified Customer Verified Customer

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My appointment for an oil change was right on time. Friendly service and comfortable waiting room. Friendly service and comfortable waiting room. More

by HDENSMORE3 Verified Customer Verified Customer

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I have dealt with Ciocca Ford in Quakertown for years, the Souderton branch is a continuation of great service. Kamila is a very upbeat and energetic individual who goes out of her way to meet the custome the Souderton branch is a continuation of great service. Kamila is a very upbeat and energetic individual who goes out of her way to meet the customers needs. Robert Catanzaro More

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