Devin Kant

Mazda of Orange responded

Hello Hai, Thank you for taking the time to share your feedback. We appreciate you bringing these concerns to our attention, as providing a transparent and positive experience is very important to us. We take your comments regarding the vehicle condition, the follow-up on the detailing appointment, and the finance process seriously. Clear communication and timely follow-through are expectations we strive to meet, and we understand how frustrating it can be when that does not occur as anticipated. Regarding financing, rates are determined by lender approvals and final terms; however, we agree that all details should be thoroughly reviewed and clearly explained before paperwork is completed. We welcome the opportunity to review your experience in greater detail. Please contact Used Car Director Benjamin Ranes at 714-516-6211 or email him at branes@mazdaoforange.com so we can address these matters and work toward a resolution. Your feedback is valuable and helps us improve our processes for future guests. Regards, David Johnson General Manager djohnson@mazdaoforange.com

Mazda of Orange responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team and enjoyed the welcoming environment. We strive to provide exceptional service and appreciate your feedback! Regards, David Johnson General Manager djohnson@mazdaoforange.com

Mazda of Orange responded

We're thrilled to hear you had a positive experience with our team. We believe in providing a supportive environment, and it’s great to know you felt comfortable. Looking forward to seeing you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

Mazda of Orange responded

Hi, scrubsgrl13! Thank you for sharing your positive experience at Mazda of Orange. We're glad to hear that our sales team made you feel comfortable and that there was no pressure. We appreciate your feedback and hope to see you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

Mazda of Orange responded

Hi cook807881! Thank you so much for your kind words and for choosing our services. We're thrilled that our team's professionalism and patience made a positive impression. We appreciate your support and look forward to serving you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

Mazda of Orange responded

Hi Sd237, thank you for your kind words and for choosing our dealership. We're thrilled to hear that you had a great experience with our team and that they met all your requests. We look forward to serving you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com