Desiree Merola

The dealership was not honest or thorough about their cars. I was sold a car that was thought to be certified but I quickly discovered that the “certified” checklist was not followed and I was sold a pro cars. I was sold a car that was thought to be certified but I quickly discovered that the “certified” checklist was not followed and I was sold a problem car. When I confronted the dealership about the problems, I was made to feel like I was a burden. I experienced employees gossiping about me and my situation. The only saving grace was fawad, another salesman- he made sure that I ended up with a quality car. He has a great sense of humor and patience. He is the only person I would recommend. More

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Majed Abdalla was incredible. Was a great experience buying my car! Definitely recommend buying again. Was a great experience buying my car! Definitely recommend buying again. More

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Fawao was good. Listened to our wants. Desiree is a keeper! So funny and very good at her job. Listened to our wants. Desiree is a keeper! So funny and very good at her job. More

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What Others Say Sales process was low key and enjoyable. Our salesperson took care of every detail from beginning to end. Follow through was impecc... Read More Great buying experience at Imperial Toyot Our salesperson took care of every detail from beginning to end. Follow through was impecc... Read More Great buying experience at Imperial Toyota! What a wonderful experience trading in our old car and buying our new one! Marcelo Pimazoni was outstanding. He helped and supported ou... I had a good experience working with Joao. He was patient with my insurance company and did a thorough walk-through wi... Read More Recently bought a car at Imperial Toyota and all if the sales helpful and professional. More

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Both Majed and Bob provided excellent assistance and service regarding the leasing of our new Rav 4 service regarding the leasing of our new Rav 4 More

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Excellent customer service. Fawad was really helpful, created a friendly environment and made the process smooth and easy. I absolutely recommend. Fawad was really helpful, created a friendly environment and made the process smooth and easy. I absolutely recommend. More

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Excellent service, I definitely recommend them because they are very efficient and friendly, very good experience. they are very efficient and friendly, very good experience. More

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I was met with excellent and efficient service. The people were friendly and made the process as pain-free as possible. The people were friendly and made the process as pain-free as possible. More

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5 ⭐️ for the excellent service BoB Eric Desiee and Majeel they are an asset to Imperial Car definitely going to recommend them to my family and friends. They where professional and efficient answering all they are an asset to Imperial Car definitely going to recommend them to my family and friends. They where professional and efficient answering all my questions and making the experiences relaxing for me. Thank you again Kellyann More

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Nice dealership , five star , I don’t have any problems buying my car . Friendly peoples buying my car . Friendly peoples More

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