Desiree Decker
Desiree Decker at Hall Mazda

Desiree Decker

General Manager

Hall Mazda

4372 Holland Rd
Virginia Beach, VA 23452

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24 Reviews
not yet
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24 Reviews

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24 Reviews of Desiree Decker

November 26, 2024

Dealership Rating
Employee Rating

Bought a 2025 CX90 over the phone, like I always do. I have never had a problem doing this until I bought a Mazda. They are about 10 years behind Toyota and Honda on features. I let my workers look at t More

by Steph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Glenn Askew

Nov 27, 2024

Hall Mazda responded

Stephanie, thank you for your feedback. We are sorry to hear you feel your experience was less than positive. It is our understanding that you have been in contact with multiple members of our team regarding your concerns. If you would like to test drive another vehicle to see if it will be a better fit for your needs, please reach out to our General Manager, Desiree Decker, directly at 757.631.7005. Thank you.

October 18, 2024

Dealership Rating
Employee Rating

Outstanding effort by Robert during the purchase of our CX90. Extremely helpful and professional service. More

by folkie42
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Pena, Vicky Andries

Oct 20, 2024

Hall Mazda responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Hall Mazda Virginia Beach so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

April 11, 2023

Dealership Rating
Employee Rating

From start to finish the car buying experience with Robert and Desiree as well as the Hall Mazda team was beyond my expectations. Very honest, professional, no games, just straight forward answers an More

by Rmkgodsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Pena , Finance Department

Jun 02, 2023

Hall Mazda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 19, 2022

Dealership Rating
Employee Rating

Hall Mazda is going above and beyond to cater to its customers during unprecedented times. They offer value for your purchase and do their best to bring you into the Mazda family. They emulate the brand More

by Reyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Pena , Mallisa Stimson

Jul 21, 2022

Hall Mazda responded

Hi Reyes, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Hall Mazda Virginia Beach!

November 07, 2020

Dealership Rating
Employee Rating

COSRB Family Trust, Is a previous owner/customer for Hall Mazda Virginia Beach! Just wanted to take a minute to leave us a quick review. More

by cbenz59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Pena , Vicky Andreas

Nov 08, 2020

Hall Mazda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 22, 2020

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Employee Rating

Madza service team took their time, accessed the problem and did a great job with a reasonable price Thank you for a job well done! More

by Brenda Case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christy Portis, Trent Wilson, Mike Titus, JoLynn Dye, Glenn Askew , Virgil Ware, Mike Wells, Mauri Wimbush

Oct 26, 2020

Hall Mazda responded

Brenda, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again! Take care!

September 02, 2020

Dealership Rating
Employee Rating

We just purchased our fourth Mazda from Hall Mazda, the last two working with Robert Pena. The dealership is perfectly sized to be able to provide the vehicle without being lost in the throngs of customer More

by cwlz6072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Pena , Mauri Wimbush

June 09, 2020

Dealership Rating
Employee Rating

Easiest car buying experience ever. Robert was professional,courteous and knowledgeable. Normally I dread the prospect of purchasing a car because of the haggling and salesmanship but I could not More

by james
Recommend Dealer
Yes

Other Employees Tagged: Robert Pena

Jun 11, 2020

Hall Mazda responded

James, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 02, 2020

Dealership Rating
Employee Rating

They Service Non Mazda's Too! Hall Mazda in Virginia Beach services all makes and model vehicles. The service and sales department is a new state of the art beautiful building, ins More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kamal Maasry, JoLynn Dye, Glenn Askew , Hayley Archibald, Amanda Bridgett, Darryl Cross, Mike Wells, Mauri Wimbush, Sean Yancey

May 18, 2020

Dealership Rating
Employee Rating

Mallisa our sales person was extremely helpful and she did everything that we asked with a smile. We really enjoyed working with Mallisa and everyone that we came in contact with at Hall Mazada. More

by John
Recommend Dealer
Yes

Other Employees Tagged: Mallisa Stimson, Mauri Wimbush

May 19, 2020

Hall Mazda responded

Hi John, thank you for your kind review; we are happy to pass along your comments to Mallisa here at Hall Mazda Virginia Beach! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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