Desirea Jackson
Desirea Jackson at BMW of Silver Spring
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Desirea Jackson

Client Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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5.0
251 Reviews

Hi nice to meet you. I have been at Bmw since 2017! Time really flies. I love meeting new people and getting to know my clients. I am very motivated, patient, and love finding the perfect car that fits each individual. I don't believe in pressuring my customers. Once we find the perfect car, everything else is easy. I want you to be happy with your decision, I'm just here to assist you. I am best known for my big smile! You can reach me at 202-735-4922 or ruschelljackson@mileone.com

Dealership Experience

7 yrs, 2 mos

Industry Experience

10 yrs

5.0

251 Reviews

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251 Reviews of Desirea Jackson

September 19, 2024

Dealership Rating
Employee Rating

Desirea was nice and pleasant to work with, finance manager became cold when during signing we did not want any of the extended warranty options. That’s not how it should be at a luxury car buying ex More

by Sandip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naeim Imaniyan

Sep 20, 2024

BMW of Silver Spring responded

Sandip, Thank you for the nice words regarding Desirea. We sincerely apologize you felt differently about the finance manager. All protection products are completely optional. If you would like to discuss this further, our General Manager, Brett Fader, would like to hear more about your experience. Brett can be reached at brettfader@mileone.com or 301-679-4375.

September 18, 2024

Dealership Rating
Employee Rating

I felt welcome when I walked in the building. Ms. Jackson was willing to answer my questions. More

by Charlotteehalley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 30, 2024

Dealership Rating
Employee Rating

Desirea is helpful and friendly. She make sure everything is okay with me and happily help me through out the process. More

by misscare_82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2024

BMW of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

July 24, 2024

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Employee Rating

Excellent support throughout the process of purchasing a new car. Desirea was extremely proactive and responsive in providing information and responding to questions. The purchase process was excellent. More

by mike_conger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Roumeliotis

Jul 26, 2024

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

July 20, 2024

Dealership Rating
Employee Rating

The enjoyed my experience with BMW today. The whole team was very professional and the process was quick. This is my 3rd BMW purchase from this dealership. More

by Moonbeam_28791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naeim Imaniyan

Jul 22, 2024

BMW of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 17, 2024

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Employee Rating

Amit was amazing ! !! He was professional and detailed oriented!!! Awesome team!!!! The financing team member Naeim was very informative . Awesome team!!! Thank you De More

by DrMVOE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naeim Imaniyan , Amit

Jul 18, 2024

BMW of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2024

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Employee Rating

Desirea was easy to work with, always professional, and was never in “hard-sell” mode, which is something I really appreciate. More

by mascurioso
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pedro Delgado

Jul 17, 2024

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!

July 06, 2024

Dealership Rating
Employee Rating

I received outstanding service at BMW Silver Spring. I would definitely recommend to anyone who wants to buy a BMW to go to the Silver Spring dealership. Both the sales and finance representative were p More

by rpd72580
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Roumeliotis

Jul 08, 2024

BMW of Silver Spring responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 06, 2024

Dealership Rating
Employee Rating

Quick, efficient and effective- highly recommend. Did most work over text, made it easy and relaxed More

by Ahoulday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farzad Mostofi

Jul 08, 2024

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2024

Dealership Rating
Employee Rating

Fantastic service! Couldn’t say enough good things about this dealership. Really appreciate the wonderful customer relations. More

by alexberenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2024

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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