Derrick Gradijan
Derrick Gradijan at Mark Kia
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Derrick Gradijan

Sales & Leasing Consultant

Mark Kia

3333. N 89th ST
Scottsdale, AZ 85251

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4.0
18 Reviews
4.0

18 Reviews

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18 Reviews of Derrick Gradijan

August 16, 2024

Dealership Rating
Employee Rating

DeMarko helped us with everything we needed and then some. He was very transparent and was awesome in the buying process. I highly recommend anyone looking to buy a car from Mark Kia to work DeMarko. Th More

by JacobS49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DeMarko Martinez , Cameron Depper

May 10, 2024

Dealership Rating
Employee Rating

So kind and helpful, I didn’t feel any pressure and actually enjoyed my time here! More

by sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kelly

May 13, 2024

Mark Kia responded

It makes us happy to hear it, Sarah! Thank you for choosing Mark Kia!

December 27, 2023

Dealership Rating
Employee Rating

What should have been a joyful purchase was a shocking experience of scam, poor customer service, and lengthy wait times. I ordered a hybrid Kia SUV in May 2023 with a $1000 down. I committed to this purc More

by jds.dvm
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Maricella Moraga , Nathan M

December 08, 2023

Dealership Rating
Employee Rating

We have spent weeks traveling to multiple dealerships viewing used cars. What I appreciated most from DeMarco was the upfront honesty on the condition of the car. Not pushy when we arrived, very laid bac More

by Josh
Recommend Dealer
Yes

Other Employees Tagged: DeMarko Martinez

Dec 08, 2023

Mark Kia responded

Hi Josh, Thank you for sharing your experience with us! We're delighted to hear that DeMarco provided upfront honesty, a laid-back approach, and helpful assistance during your car search. We appreciate your recommendation and are thrilled you found a fantastic car with us. If there's anything else we can do for you or if you have any further comments, please feel free to let us know. Safe travels!

January 29, 2023

Dealership Rating
Employee Rating

I had the worse sales experience today. On a $14,950 vehicle the sales manager came back with payment options of $415 for 72 months with $2k down, this number equates to $29,000+ on a $14,9 More

by drewski516
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Feb 01, 2023

Mark Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 23, 2023

Dealership Rating
Employee Rating

Our experience buying a car at Mark Kia was fabulous! We found everyone to be very helpful and informative. At no time did we feel pressured or misled, unlike some other car dealers we visited. We worked More

by bednie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Nolan, Darren Hollis , Dan Toma

Jan 23, 2023

Mark Kia responded

Thank you for your very kind review. Derrick, Darren, Manny, and Dan strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mark Kia.

September 17, 2022

Dealership Rating
Employee Rating

Derrick Gradijan and Mark Kia went above and beyond to get me into my new Kia Soul. I couldn’t be happier with the overall experience and customer service I received at Mark Kia. I highly recommend this d More

by Leon_b55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Fattaleh, Johnny Borboa

Sep 19, 2022

Mark Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 13, 2022

Dealership Rating
Employee Rating

Derrick Gradijan was amazing. He went above and beyond and we will continue to buy all our cars from him. More

by marissaseper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Mark Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 21, 2022

Dealership Rating
Employee Rating

Derrick Gradijan and Mark Kia were absolutely amazing. I would highly recommend Mark Kia if you’re looking to purchase a vehicle. If you go to this dealership ask for Derrick Gradijan he is simply the bes More

by Andiewortmann226
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Borboa , Juan Rodriguez

Jun 21, 2022

Mark Kia responded

Hello, we're happy to hear you had such a positive experience with Derrick and our team! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your visit with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

Dealership Rating
Employee Rating

Got suckered and taken advantage of by this well known business. Horrible customer service! Thanks for the lemon Derrick!! More

by Disappointed mark kia customer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johnny Borboa

Apr 01, 2022

Mark Kia responded

Hello, we regret to hear that your experience with us was not a more positive one. We hope you are willing to give us another chance. Please reach out to David Clark at david.clark@markkia.com so we can work towards a resolution.

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