
7 Reviews
Write a Review7 Reviews of Derrek Towe
September 10, 2025
The Service Center Employees were awesome in working with me on my truck repair. I am very happy with their professionalism and the quality of work I received. I will return here for future service work. me on my truck repair. I am very happy with their professionalism and the quality of work I received. I will return here for future service work. Thank you Shottenkirk CDJR !! More
Other Employees Tagged: Roberto Decampo, Harold Wilson, Melanie Shean , Jessica Noah
September 09, 2025
Issue with multimedia display unit freezing and rebooting right after purchase of 2025 JGCReserve. Contacted Shottenkirk service department, met with Derrek, Service Manager to address the problem. After dia right after purchase of 2025 JGCReserve. Contacted Shottenkirk service department, met with Derrek, Service Manager to address the problem. After diagnostics, a replacement multimedia unit was ordered which has not fixed the problem of the display freezing or downloading maps. Research continues at the manufacturing level on fixing the problem. Shottenkirk confirmed they will continue to be supportive until the problem is resolved. Overall, very attentive and supportive service from Derrek and all his team. Highly recommend Shottenkirk in both the Sales and Service departments. Thank you! More
Other Employees Tagged: Cleveland Suttles , Corey
August 11, 2025
The service department was honestly the best I’ve worked with they keep us informed and were very professional And Jess is great love her personality Overall great experience with they keep us informed and were very professional And Jess is great love her personality Overall great experience More
Other Employees Tagged: Harold Wilson , Jess
July 21, 2025
Really pleased with sales and service departments. Always seem to go above and beyond to meet my expectations. Staff is friendly. Always seem to go above and beyond to meet my expectations. Staff is friendly. More
Other Employees Tagged: Cleveland Suttles, Susan Wilkerson, Roberto Decampo, Harold Wilson, Melanie Shean, Bill Harrell
June 17, 2025
This dealership is a very professional place to go shop for a car. The customer service was very nice and it’s very clean in the inside. for a car. The customer service was very nice and it’s very clean in the inside. More
Other Employees Tagged: David Booth, Cleveland Suttles, Don "Bear" Gatlin, Robert Butler, Roberto Decampo, Harold Wilson, Melanie Shean, Matt Cason, Bill Harrell , Tyronne
May 30, 2025
It's always a pleasure to come in and have my car serviced. The team at Shottenkirk are amazing and easy to work with. serviced. The team at Shottenkirk are amazing and easy to work with. More
Other Employees Tagged: Roberto Decampo, Harold Wilson, Melanie Shean



