Dermott Norman
Dermott Norman at Ryan Auto Mall
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Dermott Norman

Digital Marketing Director

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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46 Reviews

Dermott has been in the automotive industry since 1994 and with Ryan since 2009. Originally from England, Dermott now lives in Minnetonka and is married with four daughters. He is also the proud grandparent of three wonderful granddaughters. He enjoys working in a family environment as that is his focus away from the office.

Dealership Experience

15 yrs, 2 mos

Industry Experience

30 yrs, 6 mos

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rated

46 Reviews

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46 Reviews of Dermott Norman

May 07, 2024

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Employee Rating

I had a great experience buying my Jeep at Ryan Auto Mall. Reece was very thorough in explaining all the features and made sure everything was set up properly before I left. More

by Julie N
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 08, 2024

Ryan Auto Mall responded

Julie, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Ryan Auto Mall Chevrolet of Buffalo! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

May 09, 2024

Ryan Auto Mall responded

Hi Julie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2024

Ryan Auto Mall responded

Hello Julie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2024

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Everyone at Ryan’s showed us remarkable courtesy and patience. Jeff took us for a training drive, introducing us to all is the new high-tech innovations. The financing was smooth and, being from Wisco More

by Beeright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Nelson, Rich Klouda

Jan 06, 2024

Ryan Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2023

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They helped me find and buy a vehicle given my specifications and timeframe. Thanks for the quick turnaround! It is evident that Jeff loves what he does and cares about his customers! More

by Nate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Nelson

April 14, 2023

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Chad is was very helpful in answering all of my questions in a timely manner. Chad was very knowledgeable about my new vehicle, at times when he didn’t know the answer, he made an effort to ask his team memb More

by joyingenito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Seibert, Chad Robertson

December 16, 2019

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Great, exciting & fun I bought this car over the phone, it was everything it was said to be. Dermott & Scott made a great team. I arrived at the dealership, everything was More

by randlejd2210
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Goodmanson

Dec 17, 2019

Ryan Auto Mall responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ryan Chrysler Dodge Jeep Ram of Monticello! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2019

Dealership Rating

Everyone was very helpful. Everyone was very helpful and friendly. The sale went smoothly. Everyone went the extra mile to help and answered any all questions. They were there More

by edthielen16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Adams , Doug Rambow

Oct 04, 2019

Ryan Auto Mall responded

Hello, thank you for your kind words and this wonderful review. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

August 24, 2019

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GREAT EXPERIENCE In spite of a couple glitches totally beyond Ryan's control (insurance and bank screw-ups) Ryan and Jake got the deal done and the car appears great! More

by john.trenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Hendrickson , Jake Jacobson, Steve Nisbet

Aug 30, 2019

Ryan Auto Mall responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2019

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Thank You! I would like to thank Scott and Dermott for all your help on July 30th 2019. I finally ditched the mom van and bought a GMC Acadia. I love my vehicle More

by Kris7880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Goodmanson

Jul 31, 2019

Ryan Auto Mall responded

Thank you so much for sharing your experience. It was great to meet you and a lot of fun helping you buy your new ride. Glad the "head-rubbing" brought you luck. Your European connection, Dermott

January 16, 2018

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Well worth the drive!!!!! Professional from start to finish. No gimmicks, no hidden surprises, no overpricing, and no trying to sell me more car than I wanted. I left with a ca More

by aidacloth14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Jacobson

October 08, 2017

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Great service Everyone was nice, helpful and Did not pressure me to purchase. They worked with my budget and got me into a truck I love. Thank you! More

by Ashhamer7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: LePage Josh, Doug Rambow

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