Derek Yebra

Marva was great & quick ! Answered all of my questions and very patient. 10 out of 10 !! Answered all of my questions and very patient. 10 out of 10 !! More

by BY027985 Verified Customer Verified Customer

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John Thornton Chevrolet staff provided excellent customer service. Marva, Derek, and Kevin assisted to make sure I received the vehicle that best to fit my needs and desires. service. Marva, Derek, and Kevin assisted to make sure I received the vehicle that best to fit my needs and desires. More

by Earl2615 Verified Customer Verified Customer

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My experience was great the process with paper work was explain to me clearly I already knew what I wanted even though I went a little over my price range. I purchased a 2025 Chevy traverse which I love so explain to me clearly I already knew what I wanted even though I went a little over my price range. I purchased a 2025 Chevy traverse which I love so much . Every one at John Thornton was great. Thank you. More

by TANDAKERCAMPBELL49 Verified Customer Verified Customer

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I purchased a new Chevy Equinox EV in December 2025 and had a great experience working with salesperson Cody Hills and Manager Derek on day one. We agreed on the pricing, and I left the dealership fully sa had a great experience working with salesperson Cody Hills and Manager Derek on day one. We agreed on the pricing, and I left the dealership fully satisfied with the process. Before referring a friend, I confirmed with Cody that the dealership offers a $100 referral bonus. My friend proceeded with their purchase the following day, working with Cody as well, who assured me that I was marked as the referral on their application. On January 4th, Cody informed me that the referral check would be mailed the next day. However, it has now been over a month, and I have yet to receive the check or any further updates. I have reached out to Cody multiple times but have not received any response. I also attempted to contact the dealership manager via phone and email, but unfortunately, I have not heard back. This lack of follow-up is disappointing and raises concerns about the dealership's commitment to customer satisfaction beyond the initial sale. I would appreciate an update on the status of the referral bonus at your earliest convenience. Prompt communication and resolution of this matter would go a long way in reinforcing trust and confidence in your dealership’s customer service. More

by Pushpen Verified Customer Verified Customer

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John Thornton Chevrolet listened to me and did not push me in any way. I was able to make pressure free choices with excellent feedback when I did have a question. me in any way. I was able to make pressure free choices with excellent feedback when I did have a question. More

by HWATKINS9435 Verified Customer Verified Customer

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The Experience was better than I anticipated. Brian was very helpful in making everything easy and fast in the purchase of my vehicle. I was in such a good mood I invited my whole family to come Brian was very helpful in making everything easy and fast in the purchase of my vehicle. I was in such a good mood I invited my whole family to come down to the dealership to see me drive off the lot with my new Equinox! I love it! 10/10 experience! More

by Fernando O. Verified Customer Verified Customer

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Friendly and professional from the person who answered the phone to all the friendly folks I met when I walked in the door. Got great trade in value. (Traded my 22' Corvette for a brand new 25'). Financin the phone to all the friendly folks I met when I walked in the door. Got great trade in value. (Traded my 22' Corvette for a brand new 25'). Financing was simple and easy. Cody Hill (my Corvette Specialist) did a great job. More

by MIKEBELLRADIO Verified Customer Verified Customer

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Bad customer service follow up. Nobody returns calls, also left a voicemail for the dealership manager with no return phone call still after a week, Nick from the detail shop Also s Nobody returns calls, also left a voicemail for the dealership manager with no return phone call still after a week, Nick from the detail shop Also said that he would call me back and he never did. And my sales person never followed back up either. This is my second new Tahoe that I have bought in the past three years from John Thornton.. Very disappointed with the customer service level there. More

by KENWKNIGHT Verified Customer Verified Customer

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My sales man was really great. The manager was also very accommodating and listened to my offer and we came to a deal that made both parties happy. The manager was also very accommodating and listened to my offer and we came to a deal that made both parties happy. More

by JOSHSHOOK65 Verified Customer Verified Customer

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Awesome job! Really worked hard to get me into a vehicle. Awesome customer service by all employees I interacted with! Really worked hard to get me into a vehicle. Awesome customer service by all employees I interacted with! More

by ALEXANDRA_MPERKINS0423 Verified Customer Verified Customer

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