Derek Witman
Derek Witman at Mercedes-Benz of Fort Washington
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Derek Witman

Service Manager

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

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4.7
598 Reviews
4.7

598 Reviews

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598 Reviews of Derek Witman

June 25, 2024

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Employee Rating

They have been consistant with 5 benz that we have for 10yrs.. no complaints with them whatsover More

by TFETZNER
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Recommend Dealer
Yes
Jun 25, 2024

Mercedes-Benz of Fort Washington responded

Thank you for your loyalty and the fantastic review! We're delighted to hear you've had a consistently great experience with us over the past 10 years and with your 5 Benz vehicles. We look forward to continuing to serve you!- The Mercedes-Benz of Fort Washington Team

June 17, 2024

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It was expensive to get the rotor and caliper installed but it was necessary. I needed a loaner when it was determined that the car would not be done right away but it was done the next day More

by LSTABBY
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Jun 18, 2024

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience with us! We're glad to hear that our team at Mercedes-Benz of Fort Washington was able to complete the necessary work and provide a loaner car. We appreciate your understanding and support!

June 10, 2024

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ISAAC WAS GREAT ! Service was fast & efficient. Would recommend them to anyone looking to purchase a car , with an easy process :) More

by MAGLOMEL
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Jun 10, 2024

Mercedes-Benz of Fort Washington responded

Thanks for the fantastic review! We're glad Isaac and our team at Mercedes-Benz of Fort Washington made your experience smooth and efficient. Enjoy your new car!

June 08, 2024

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Excellent. Very efficient in and out for me as well as excellent service on the car. More

by BJKELLEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Jun 10, 2024

Mercedes-Benz of Fort Washington responded

We're happy to hear your recent visit at Mercedes-Benz of Fort Washington was an efficient one! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future!

June 06, 2024

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Staff were very helpful. Work on my vehicle was good. Thanks for loaner. Extremely satisfied. More

by LACABRERA2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Jun 06, 2024

Mercedes-Benz of Fort Washington responded

We're glad to hear it! Thank you for leaving your awesome review! - Mercedes-Benz of Fort Washington

June 04, 2024

Dealership Rating
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Very thorough and attention to details. Fair and aware of all of the needs that we had to get our van up and going. More

by FRANK@BROUSELANDSCAPES.COM
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Stefanie Wolfe, Frank

Jun 04, 2024

Mercedes-Benz of Fort Washington responded

Thank you for highlighting the thorough and attentive service at Mercedes-Benz of Fort Washington. We're glad to hear we could meet all your needs and get your van up and running smoothly!

June 03, 2024

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The repairs took longer as the parts were not in stock. This was not communicated well. In addition, my calls were not returned until I complained to the department manager. More

by TTHOMPSON9
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Recommend Dealer
Yes
Jun 12, 2024

Mercedes-Benz of Fort Washington responded

Thank you for sharing this feedback. We apologize for the delay and lack of communication that you experienced. Your comments are appreciated and will help us improve our service moving forward. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@mileone.com

May 31, 2024

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Always professional truly the best service around Knowledgeable customer care team service top notch quality care More

by DALLASSC2003
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

May 31, 2024

Mercedes-Benz of Fort Washington responded

Thank you for your 5-stars! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

May 29, 2024

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Great service and customer service. The dealership is clean and has nice amenities. Everyone is friendly. More

by 160CARROLL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

May 29, 2024

Mercedes-Benz of Fort Washington responded

Thank you for the kind words! We're glad to hear you enjoyed our service and amenities at Mercedes-Benz of Fort Washington. We appreciate your support!

May 29, 2024

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Employee Rating

Outstanding service and hospitality by all members of the service team from road side assistance to the final delivery More

by GOOLFUR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Forsyth

May 30, 2024

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback! We're delighted to hear that our service team at Mercedes-Benz of Fort Washington provided outstanding hospitality from start to finish. Safe travels ahead!

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