Derek Wells
Derek Wells at Rick Case Acura
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Derek Wells

Master Technician

Rick Case Acura

875 N State Rd 7
Fort Lauderdale (Plantation), FL 33317

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4.9
44 Reviews

Dealership Experience

23 yrs, 2 mos

Industry Experience

25 yrs, 2 mos

4.9

44 Reviews

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44 Reviews of Derek Wells

June 17, 2023

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Employee Rating

Mack was excellent. Perfect I couldn’t have had a better service. Everyone was great More

by Primrose902
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Service Communication
Recommend Dealer
Yes

June 01, 2023

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The friendly staff was very attentive to my needs and treated me like family. They had my oil change done swiftly. More

by jeffsapp93
Service Price Transparency
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Recommend Dealer
Yes

May 18, 2023

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Excellent sales and service. I’ve been a customer for 23 consecutive years. That should tell you something. Terry Jarvis in sales, Mack Remy, Dean Dumetz, and all the service tec More

by kevinbeckenstein
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 09, 2023

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The service was beyond great and exceptional. All my questions were answered in a very polite way and they made sure what I needed got done. More

by Jarica Taylor
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Recommend Dealer
Yes

December 31, 2022

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Dean and the rest of the staff are professionals. They take care of me with a smile every time I come. I wouldn’t take my SUV to any other dealer. More

by carledenis
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Recommend Dealer
Yes

December 17, 2022

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Amazing service writer. She was very knowledgeable about warranty questions and service package questions. Service was fast and car was cleaner then how i brought it. More

by Jaercruz01
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Recommend Dealer
Yes

November 25, 2022

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Great customer service always dependable courteous love the dependable service technicians always a great experience More

by Raquel
Sales Price Transparency
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Recommend Dealer
Yes

November 14, 2022

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Everything went really well and easy. No problems at all. Everyone is very nice and attentive. More

by darinsanchez01
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Recommend Dealer
Yes

November 13, 2022

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Wow, Rick Case has the best team, truly dedicated to the highest level of customer experience. I’m so impressed. And Mack from the service team was amazing and took care of everything A-Z, understood the ur More

by jonweisspt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 24, 2022

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F as t and good service! Nice waiting room. With refreshing cafes and sodas! Friendly staff More

by Vivi1970
Customer Service
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Friendliness
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Recommend Dealer
Yes
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