Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 8

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Derek Staples

October 15, 2025

Dealership Rating
Employee Rating

They took care of everything i needed. My car needed a part that was not available and was soposed to go on vacation. Derrick went out of his way to make sure that I didn't miss my vacati More

by Sleo8771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff

Oct 15, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

October 10, 2025

Dealership Rating
Employee Rating

Audi Mechanicsburg has consistently treated me fairly and with respect. Dereck has been totally helpful and accommodating when I needed help. He’s not only knowledgeable with the Audi line, but provides cust More

by djjeffr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley , Bill Deardorff

Oct 10, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 08, 2025

Dealership Rating
Employee Rating

When I booked System said they had no loaners, but driver took me home at 9:15am in a loaner, 4 more loaners available More

by Bond Guy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Transport driver

Oct 09, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 07, 2025

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Derek did a great job! ! Team as a whole was efficient and polite. Great experience More

by PAT.DIPAOLA
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Recommend Dealer
Yes
Oct 07, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2025

Dealership Rating
Employee Rating

Audi Service manager is always great to deal with. He’s knowledgeable and always communicates in a timely with an email, phone call. etc. More

by MERION147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raeleigh Hundley

Oct 04, 2025

Audi Mechanicsburg at Sun Motor Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Mechanicsburg at Sun Motor Cars, we look forward to having you as a valued customer for many years to come!

October 01, 2025

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Employee Rating

Vedran did a great job analyzing the benefit of Audi care for me. He also pointed out that I had a coupon for any other accessories that I was able to use on another purchase. More

by BMALAMUD
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Vedran Glisic

Oct 01, 2025

Audi Mechanicsburg at Sun Motor Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 01, 2025

Dealership Rating
Employee Rating

Very clean & efficient dealership. I bought my car there that was a pre-owned Audi. I’ve taken it into the shop twice in two years for issues since buying it and thankfully it was cove More

by KARTERKELLER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 01, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

September 24, 2025

Dealership Rating
Employee Rating

I’ve been bringing my Audi A7 here for service since 2019, and I can confidently say this is the best place for Audi service and care. The team is professional, honest, and incredibly knowledgeable. The More

by Dontae D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Josh Mallow, Josh McNulty , Ian Abendschoen, Bill Deardorff

Sep 24, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Dontae, it is our absolute pleasure. Thank you for your kind words and appreciation of our team and their efforts. We also appreciate you and the years of loyalty to Audi and Sun Motor Cars!

Sep 24, 2025

Dontae D responded

Thank You for the Excellent Service Over the Years I just wanted to take a moment to sincerely thank you and the entire team at Audi Mechanicsburg for always taking such great care of my vehicles over the years. Your professionalism, attention to detail, and willingness to work with me have never gone unnoticed, and it’s made every visit a positive experience. It’s rare to find a team that consistently delivers quality service with such genuine care, and I truly appreciate the relationship we’ve built. Looking forward to many more miles and continued partnership with you.

September 21, 2025

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Employee Rating

The quality of the work is terrific, but the shop is quite expensive. I suppose you pay for what you get… More

by coucch01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Audi Mechanicsburg at Sun Motor Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Derek and our team met your expectations. Thank you for choosing Audi Mechanicsburg at Sun Motor Cars. We look forward to having you as a valued customer for many years to come!

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