Derek Simpson

Received good service, Customer service was very good as well, will be looking forward to go back if needed for service. well, will be looking forward to go back if needed for service. More

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People were very courteous and informed me what they would do. Waiting area was very comfortable. would do. Waiting area was very comfortable. More

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Great experience but only gave 4 stars because I didn’t get a call when my car was ready, only an email. get a call when my car was ready, only an email. More

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Great service team ! Helpful and informative all the time ! Willing to run extra miles to keep customers happy Helpful and informative all the time ! Willing to run extra miles to keep customers happy More

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The service team is amazing! ! The way they greeted me, provided me a loaner same day, diagnosed the issues SAME DAY. They were able to fix the issue the same day and next day my ! The way they greeted me, provided me a loaner same day, diagnosed the issues SAME DAY. They were able to fix the issue the same day and next day my car was ready for pick up. They were fast, efficient and made sure to follow up the next day to ensure my car was driving as it should. Derek was the service advisor assisting me and he was super communicative and helpful. I will definitely come back in the future. I highly recommend this place to anyone who needs service on Land Rover / jaguar vehicle! You will not regret it nor be disappointed! They aim to please and always inquiring how they could do better. More

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Derek, and his team are fantastic and have always taken great care of our Range Rover! great care of our Range Rover! More

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Very difficult to make a service appointment. I never received a call back from 4 messages left on The automated message system. The Wait for availability of loaner is too long. Previously worked I never received a call back from 4 messages left on The automated message system. The Wait for availability of loaner is too long. Previously worked in close proximity to the dealership, now over an hour away . Really not convenient More

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Ask for Derek at Land Rover Sudbury! He is an all-star who will know how to assist with any of your inquiries with a smile and excellent customer service ! He is an all-star who will know how to assist with any of your inquiries with a smile and excellent customer service ! More

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The moment you enter the dealership, I'm treated with the utmost respect. My concerns are always validated and everyone is extremely polite and professional. Mr. Chambers should be proud of this team. the utmost respect. My concerns are always validated and everyone is extremely polite and professional. Mr. Chambers should be proud of this team. More

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Range Rover Sudbury took me in for service the very next day after calling. Derek, the service advisor, was the most professional person I have dealt with at a dealership in a very long time. Full annual day after calling. Derek, the service advisor, was the most professional person I have dealt with at a dealership in a very long time. Full annual service on my SVR Range Rover in under two hours. I couldn't be happier. More

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