Derek Simpson
Derek Simpson at Land Rover Sudbury
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Derek Simpson

Service Advisor

Land Rover Sudbury

83 Boston Post Rd
Sudbury, MA 01776

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Derek Simpson

December 26, 2024

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Employee Rating

The moment you enter the dealership, I'm treated with the utmost respect. My concerns are always validated and everyone is extremely polite and professional. Mr. Chambers should be proud of this team. More

by jagsporto
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 27, 2024

Land Rover Sudbury responded

Thank you for sharing your experience at Land Rover Sudbury! We appreciate your loyalty.

December 15, 2024

Dealership Rating
Employee Rating

Range Rover Sudbury took me in for service the very next day after calling. Derek, the service advisor, was the most professional person I have dealt with at a dealership in a very long time. Full annual More

by Tom
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Land Rover Sudbury responded

Tom, we're delighted to hear that Derek and the Land Rover Sudbury team provided such efficient service for your SVR Range Rover. Thank you for sharing your experience with us!

December 14, 2024

Dealership Rating
Employee Rating

Recent work done on the car was speedy with good communication from staff and well cared for loaner used More

by Sarah
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Land Rover Sudbury responded

Sarah, we're delighted to hear that you had a positive experience with our team at Land Rover Sudbury. Thank you for sharing your feedback and trusting us with your vehicle!

December 05, 2024

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Employee Rating

Derek was fabulous! Got to the biotin is the issue and surprised me he efficiently everything went! More

by Me
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Land Rover Sudbury responded

We really appreciate you taking the time to leave Land Rover Sudbury this awesome review, thank you!

November 13, 2024

Dealership Rating
Employee Rating

I’d never take my car anywhere else. They take care of their customers always. More

by ARDES MARTINEZ
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2024

Land Rover Sudbury responded

It means so much to the team to hear you've had nothing but five-star experiences here! Thank you, Ardes! - Land Rover Sudbury

November 01, 2024

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Employee Rating

Derek and the team of service folks are exceptional! They truly know how to work and support their customers More

by Brian S
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2024

Land Rover Sudbury responded

Brian, we're delighted to hear that Derek and the team provided exceptional service at Land Rover Sudbury. Thank you for your kind words!

October 16, 2024

Dealership Rating
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Dereck is always helpful and informative. The whole team had me in and out in record time. More

by Rachel
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Land Rover Sudbury responded

Rachel, thank you for the positive feedback! We appreciate you trusting Dereck & the Land Rover Sudbury team with your service needs and are happy to hear your recent visit was an efficient one. See you next time!

October 15, 2024

Dealership Rating
Employee Rating

Was welcomed and processed timely and effectively. Service executive was courteous and thorough. Experience was exceptional. More

by pdpeters59
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 16, 2024

Land Rover Sudbury responded

Thank you for sharing your positive experience with us at Land Rover Sudbury! We're delighted to hear that our team provided courteous and thorough service. We look forward to serving you again in the future!

October 09, 2024

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Employee Rating

Extraordinary level of service and attention. Cannot recommend this dealership enough. The general manager is incredible and Derek in service exemplifies what top notch service should be. They More

by LML
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Land Rover Sudbury responded

Thank you for the glowing review! We're delighted to hear that our team at Land Rover Sudbury, especially Derek and our general manager, provided such exceptional service. We truly appreciate your recommendation and look forward to serving you again in the future!

October 04, 2024

Dealership Rating
Employee Rating

Derek, our service rep went above and beyond to provide us with the best service experience. He was very professional and communicative. Kept us in the loop the whole way and everything went so smoothly. T More

by ChantillyLace76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Land Rover Sudbury responded

We're delighted to hear that Derek provided you with an exceptional service experience at Land Rover Sudbury. Thank you for the fantastic feedback and support!

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