Derek Raschka

It was a great experience, salespeople were very helpful and friendly. I will definitely be back when in need of another vehicle. and friendly. I will definitely be back when in need of another vehicle. More

by weyenbergdave Verified Customer Verified Customer

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Very nice staff but they have no clue what they are selling I purchased a 2025 platinum explorer that they tooted how great everything was on it. I live over 2 hours away and bought it without test dri selling I purchased a 2025 platinum explorer that they tooted how great everything was on it. I live over 2 hours away and bought it without test driving it it is nothing like the car a traded in ford has made the Explorer platinum nothing more than a xlt with leather seat. Unfortunately this stealership has no idea how the car has changed the cruise control doesn’t work if you have glasses there is an eye sensor and if you have glasses it through it off and constantly alarms that you are not watching the road. The sound system is supposed to be the best 14 speaker with a subwoofer well guess what no subwoofer it sounds aweful. No spare tire just an empty compartment not even a can of fix a flat. So if you have a flat you can only have the car towed. When brought up to the dealership manager they said nothing. The only one at the dealership that has not disappointed me is Stacy the business manager. I cannot in good faith recommend eagle river ford. And I will definitely not be using them for service or anything else. After owning 10+ fords this is my last. More

by fdiam Verified Customer Verified Customer

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The sales team at eagle River ford got me into my new vehicle very quickly vehicle very quickly More

by markpowers252 Verified Customer Verified Customer

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Pleasant, knowledgeable, they put you at ease , blah, blah, blah blah, blah blah,blah, bye blah, blah blah, blah blah,blah, bye More

by JAMESOSTROWSKI54554 Verified Customer Verified Customer

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Took care of my truck promptly. Everything looked great. Highly recommended. A a a a a Everything looked great. Highly recommended. A a a a a More

by duaneyerges Verified Customer Verified Customer

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While we got great value, the overall deal was somewhat disappointing. Lots of issued with quality control and minor damages to equipment. Staff was friendly enough but often didn't resolve concerns. disappointing. Lots of issued with quality control and minor damages to equipment. Staff was friendly enough but often didn't resolve concerns. More

by rmrchosen Verified Customer Verified Customer

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I found all the folks at Eagle River Ford that I dealt with to be courteous, helpful and very knowledgeable. Excellent buying experience 👌 with to be courteous, helpful and very knowledgeable. Excellent buying experience 👌 More

by bjornel Verified Customer Verified Customer

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Excellent customer service. Sales, parts & service went above expectations. Awesome, fun experience with Jon, Stacy, GM and service and parts team. 😀 Sales, parts & service went above expectations. Awesome, fun experience with Jon, Stacy, GM and service and parts team. 😀 More

by bjornel Verified Customer Verified Customer

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I worked with Jon Eichman and I felt he was very knowledgeable and helpful. He made my purchasing experience a real delight. knowledgeable and helpful. He made my purchasing experience a real delight. More

by mdymora48 Verified Customer Verified Customer

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Chris Bushnell was not there the day we purchased our truck so we never met him(her). truck so we never met him(her). More

by rll8485 Verified Customer Verified Customer

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