Derek Randall
Derek Randall at Toyota of Tampa Bay

Derek Randall

Assistant Service Leader

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.8
47 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

11 yrs, 2 mos

4.8

47 Reviews

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47 Reviews of Derek Randall

May 07, 2026

Dealership Rating
Employee Rating

Lee called us out of the blue to check on us. Both Derrick and Lee in the service dept were awesome! Exceeded expectations! More

by JESSICA.M1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Oztolaza

May 07, 2026

Toyota of Tampa Bay responded

It’s great to hear Lee and Derek reached out and delivered exceptional service on your Toyota. We appreciate your five-star feedback and look forward to assisting you again.

November 17, 2025

Dealership Rating
Employee Rating

We were rushed and were not given our final paperwork (except for the financing). It was a total xxxx SHOW. We’ve used this dealership exclusively for service, but never sales. Sales was an awful expe More

by lmoreda1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

March 21, 2025

Dealership Rating
Employee Rating

Excellent service. Friendliness. Service was carried out quickly and efficiently. Details of what needed to be done. More

by ROSELI0167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 12, 2025

Dealership Rating
Employee Rating

Derek was informative and kept me posted on the outcome of my car. Thank you. More

by DAVIDA6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2025

Dealership Rating
Employee Rating

I recently took my car in for an oil change, and I was very pleased with the experience. The service team was professional, efficient, and friendly. They completed the oil change quickly while also perfor More

by Caliche67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

Derek and his team in the service department are very knowledgeable, polite, and caring. Also, Mr. Mike and his team in the car rental department are easy to work with and always take care of me. More

by Mazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2025

Dealership Rating
Employee Rating

I would recommend this service department anytime! Everyone I have dealt with has been extremely helpful and kind. Derrick Randell always goes above and beyond to make sure that my car is in tip top s More

by Dscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2025

Dealership Rating
Employee Rating

All questions and concerns were answered and polite and took the time to explained what was found during inspection during service More

by grandnubian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2025

Dealership Rating
Employee Rating

Toyota and Derek did an excellent job with helping me with my sienna! Very professional! More

by beckykilgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2025

Dealership Rating
Employee Rating

Fifteen words needed, well I can do that. Why bother with a review when this is required to submit?? More

by JusmyO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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