Derek Phillips

Carvision.com - Maple Shade responded

Thank you so much for the great review! We’re thrilled to hear that Brandon provided you with excellent service and made your car-buying experience seamless. He truly cares about understanding his customers’ needs, and it’s awesome to see that reflected in your feedback. We appreciate your recommendation and look forward to helping you again in the future. Enjoy your new ride! 🚗🌟

Carvision.com - Maple Shade responded

Thank you for your fantastic feedback! We’re thrilled to hear that Derek provided you with an amazing and helpful experience. It’s wonderful to know that you enjoyed your time with us, and we appreciate you sharing your positive experience with others. If you need any further assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

Ks0 responded

DO NOT I REPEAT DO NOT BUY A CAR FROM THIS DEALERSHIP!!! The only reason why they have so many 5 star reviews is because they hound you to write a review while they are sitting right there and they tell you what to say!!! I purchased a car September 23rd Roger Nehrig was my salesman he asked if I could write 2 reviews one on here and one on Google!! And he told me what to say!!! I told him I would do it once I got home so I could give an honest review about my experience and he’s like well could you do it now it’ll only take a few minutes!! Should have ran then!! Anyway after I got home service lights started coming on in the car….fast forward the car gets fixed after several phone calls and visits only to still not be fixed!! Anywho I went back to the dealer yesterday and now I’m introduced to Rocky the Sales Manager and he was thee absolute worst!! I have never felt so disrespected in my life!!! I told him the problems I was having with my car and HE (ROCKY) THE SALES MANAGER told me that THEY (CAR VISION) HAD NOTHING TO DO WITH THE CAR and that was a problem between me and the bank!!!! WOW!!! He wouldn’t honor my credit report from 29 days ago stating that I had to submit a new credit app if I wanted to get out of my car!! He was loud, he was rude, ignorant, and disrespectful!!! I NEVER write reviews but I must warn the people!!! I had a car for less then 30 days that I’m suppose to pay for 5 years and this is the treatment I get because I made a bad decision to buy here! This car is a Lemon & I will not stop fighting because this is not right!! They exploit people with challenged credit sell them bad cars & then say xxxx you it ain’t on us! Not to mention as of today I have an expired temporary tag on my car and they REFUSED to give me another!!!!!!! I explained my husband is a black man on probation and he can’t afford to get pulled over by police because that would be a violation of his probation!!! Rocky told me IF YOU MAKE IT HOME TONIGHT THEM GREAT!!!! I replied and IF I don’t then what??? He said the Attorney AL GORDON would pay my bail smfh! This has literally been a nightmare! Not only do I not have a reliable car, now I have to pay for attorney! THEY WILL NOT GET AWAY with this!! Do yourself a favor and BUY elsewhere! Customer Service, Service Dept, and Management all suck!! I truly feel like I was conned!!

Carvision.com - Maple Shade responded

Thank you for your wonderful review! We’re so glad to hear that Brandon provided you with professional and knowledgeable assistance throughout the process. Your satisfaction is important to us, and we’re thrilled you got exactly what you wanted. If you need anything else, feel free to reach out!

Carvision.com - Maple Shade responded

Thank you for your thoughtful feedback! We’re delighted to hear that you found our team to be professional, courteous, and respectful throughout your car-buying experience. Providing sincere and honest service is our priority, and it’s wonderful to know you felt that during your visit. If you need anything else or have questions in the future, don’t hesitate to reach out. We’re here to help!

Carvision.com - Maple Shade responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that Brandon, Rocky, and the entire Carvision team made such a positive impression. It’s great to know that their dedication to helping you find the perfect car and going the extra mile to show you options paid off. We always strive to provide the best experience possible, and your kind words affirm that we’re on the right track. Thanks again for recommending us, and if you ever need anything in the future, don’t hesitate to reach out!