173 Reviews
Write a Review173 Reviews of Derek Kincebach
September 05, 2024
Derek KINCEBACH and his service always provide me with exceptional customer service each and every time I visit Tustin Lexus. Kudos to Derek and his TEAM!!! exceptional customer service each and every time I visit Tustin Lexus. Kudos to Derek and his TEAM!!! More
Other Employees Tagged: Greg Lawson in Finance
September 03, 2024
Great customer service, cleanliness, acknowledged, friendly, will continue the service at this location, and refer family friendly, will continue the service at this location, and refer family More
Other Employees Tagged: Iman Azimi, Rick Massucci
August 19, 2024
Quick Service as I requested a waiting period for my 5000 Mike service that was previously scheduled. Mike service that was previously scheduled. More
Other Employees Tagged: Iman Azimi, Rick Massucci
August 17, 2024
I’m so happy with the service at Tustin dealership and hopefully my next service will be better. hopefully my next service will be better. More
Other Employees Tagged: Iman Azimi, Rick Massucci
August 11, 2024
Alex Kim is an awesome person, I have dealt with him, and I just keep returning back to him I just keep returning back to him More
Other Employees Tagged: Dave Strader, Alex Kim, Iman Azimi, Rick Massucci, Joshua Pratt
August 10, 2024
I went in for oil change and there wasn't any heavy pressure to do anything else, they told me the problems and when I told them I'll fix it later nobody tried to pressure me which is something I appre pressure to do anything else, they told me the problems and when I told them I'll fix it later nobody tried to pressure me which is something I appreciate More
Other Employees Tagged: Iman Azimi, Rick Massucci
August 02, 2024
The staff received us very patiently and carefully. The vehicle inspection was very careful. Very satisfied. The vehicle inspection was very careful. Very satisfied. More
Other Employees Tagged: Iman Azimi, Rick Massucci , Dennies
July 19, 2024
My problem isn’t with Tustin Lexus . My problem is trying to call and speak to a person and only being able to reach a call center. No one there to help and it makes for horrible custome My problem is trying to call and speak to a person and only being able to reach a call center. No one there to help and it makes for horrible customer service. I had to make 4 or 5 calls, spend more time on the phone than I needed to. More