Derek Kincebach

Such great customer service. Rick takes care of us so nicely and has for several years. Love the video from the mechanic. Classy touch. Rick takes care of us so nicely and has for several years. Love the video from the mechanic. Classy touch. More

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Friendly and knowledgeable staff, right on target with each request and extremely helpful with details each request and extremely helpful with details More

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My car is running great after my oil change. I went to the dealer because they wash your car after the service, but the scheduler talked me out of it because they were so busy. Im only a little I went to the dealer because they wash your car after the service, but the scheduler talked me out of it because they were so busy. Im only a little bummed out about it. Luckily one of the sales persons was so kind and helpful with information I needed while I was waiting- since it was my first visit. But, I don’t know if I will come back. More

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The service is done in time. Nice waiting area. I am informed about what extra service is needed. Nice waiting area. I am informed about what extra service is needed. More

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After a few year been customer of Lexus i realize that they have an extraordinary service All the employees that I meet during those years are amazing Specially Dennis he did excellent job thanks for they have an extraordinary service All the employees that I meet during those years are amazing Specially Dennis he did excellent job thanks for everything More

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Great service. Friendly service team. Very knowledgeable. Very clean.. Derek was a great service advisor. Friendly service team. Very knowledgeable. Very clean.. Derek was a great service advisor. More

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Always great and convenient service. Staff is friendly and knowledgeable. E have been bring our cars here for years. Staff is friendly and knowledgeable. E have been bring our cars here for years. More

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Tustin Lexus has fantastic service. They are very professional, communication is stellar and the service is fast. They are very professional, communication is stellar and the service is fast. More

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Derek KINCEBACH and his service always provide me with exceptional customer service each and every time I visit Tustin Lexus. Kudos to Derek and his TEAM!!! exceptional customer service each and every time I visit Tustin Lexus. Kudos to Derek and his TEAM!!! More

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Great customer service, cleanliness, acknowledged, friendly, will continue the service at this location, and refer family friendly, will continue the service at this location, and refer family More

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